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FWTA’s CNG fleet maintains full service during gas shortage

As area gas stations and convenience stores start running out of gas, the Fort Worth Transportation Authority (FWTA) is ready to step in to help residents and visitors get around. Our area has seen a large influx of people who have temporarily relocated because of the damage caused by Hurricane Harvey, and now is a critical time for them to have transportation options.

“Our service will not be impacted by the gas shortage because 100 percent of our fleet is fueled by compressed natural gas (CNG),” said Paul Ballard, president/CEO. “We will continue to operate to help our community get where they need to go. We have many park and ride locations around town for riders utilizing our bus system or the Trinity Railway Express (TRE).”

To help visitors and others who want to ride public transportation, FWTA is offering extended customer service hours for the next two weeks and additional personnel to assist riders.

“We wish we could also increase the number of buses on the road, but have a limited amount of resources,” Ballard said. “To fully serve a region of this size, we need to have additional funding sources.”

The potential gas crisis provides an opportunity for those in the community who have not ridden on public transit to give it a try. With more than 40 routes and 2,000 stops throughout the system, riders can get to many destinations. The online maps and schedules provide useful information in planning a trip. For more information, go to

Extended Customer Service

Below is the temporary extended schedule for the call center (817-215-8600) for the next two weeks:

Friday, Sept. 1: 5 a.m.-10 p.m.

Saturday and Sunday, Sept. 2-3 and 9-10: 6 a.m.-9 p.m.

Monday, Sept. 4 (Labor Day): 5 a.m.-7 p.m.

Tuesday Sept. 5 – Friday Sept. 16: 5 a.m.-11 p.m.

Additionally, we will have customer service representatives at the ITC platform to assist customers.


Park and Ride Options for Bus Service

Altamesa Church of Christ

4600 Altamesa

Route 66 Express


Edge Park Methodist Church

5616 Crowley Road

Route 66 Express


St. Bartholomew Catholic Church

3601 Altamesa

Route 66 Express


Western Hills Methodist Church

2810 Laredo

Route 61 Express


South Park and Ride

I-35 at Alsbury Exit

Route 65 Express


Ridgmar Mall

I-30 at Green Oaks

Routes 2, 26, 61, 91


North Park and Ride

10157 North Freeway

Route 63 Express


Park and Ride Options for TRE

(All station locations offer free parking for TRE riders, except for the ITC.)

Fort Worth T&P Station

221 W. Lancaster Ave.


Fort Worth Intermodal Transportation Center (ITC)

1001 Jones Street


Richland Hills Station

7225 Burns St.


Bell Station

3232 Bell Spur Dr.


CentrePort/DFW Airport Station

14470 Statler Blvd.


Fare Information

Fares can be purchased online, on the bus or at the ITC kiosk. To learn more about the fare options, go to