Riding public transportation while practicing social distancing
As the COVID-19 cases continue to increase in our service area, it is important to know what you can do to practice social distancing on board Trinity Metro buses, vans and trains. What is social distancing? Social distancing means increasing the physical space between people to avoid spreading illness. The Centers for Disease Control and Prevention (CDC) recommends that you keep 6 feet distance between yourself and other people, which is about two arm’s length. To help with social distancing, we are reducing seating capacity to 35 percent. We are also adding more buses to routes with higher ridership at peak times so no passenger is left behind. When you are riding, please refrain from using the blocked seats and help us reduce the risks of COVID-19 exposure. When you are waiting for your bus or train at the bus stop or the platform, be aware of your surroundings. If there are other people waiting with you, make sure you are maintaining the recommended 6 feet of distance from each other. When it is time to board, please allow passengers to exit prior to boarding. We ask that our customers board and exit all buses through the rear door. This excludes passengers who use wheelchairs or need to use the wheelchair ramp.
Social distancing 101
✔ Maintain 6 feet of separation.
✔ Wait to board until all other passengers have exited.
✔ Enter and exit at the rear door on buses.
✘ Crowd vehicle entry points.
✘ Sit closely together.
✘ Use the front door on buses unless the wheelchair ramp is needed.
What Trinity Metro is doing
→ We are closely monitoring the rapidly changing situation and are communicating with local, state and national health authorities to reduce the risk of COVID-19 exposure.
→ We made temporary service adjustments and are currently operating on a modified service schedule through May 1. Click here to view the temporary modified schedule.
→ We continue to take extra steps to increase the cleaning frequency of high-touch areas such as door handles, railings, seats and benches with disinfectant throughout each shift.
→ We are offering free rides through May 1, on all Trinity Metro buses, TEXRail and ACCESS paratransit to help reduce exposure between employees and customers.
→ We are encouraging passengers to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs.
Stay in the loop and never miss an update on our services and schedules. To sign up to have updates from Trinity Metro delivered to your inbox, click here. If you are looking for more information regarding our temporary limited service schedule or are looking for resources to navigate through these difficult times, we’ve put together a page on our website with all the information you might need. Click here to visit.