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ABOUT

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A Message from our Board Chairman

Welcome to Trinity Metro! We are proud to be the public transportation provider for Tarrant County. Our services include a bus network, TEXRail commuter rail line, ACCESS paratransit, ZIPZONE on-demand rideshare services, Fort Worth Bike Sharing and vanpools. We also jointly own and operate Trinity Railway Express with Dallas Area Rapid Transit.

At Trinity Metro, we strive to deliver our customers safely to their destinations in a reliable and timely manner. We know that riders have important places to be and they rely on us to get them there, whether it’s work, school, a doctor’s office or other essential stops.

Our goal is to always provide an exceptional customer experience. If you ever find that not to be the case – or if you want to pass along a compliment or ask a question – call one of our customer care representatives at 817-215-8600 to share your feedback.

Whether you’re traveling for business or leisure, we’re glad you’re on board with Trinity Metro. Thanks for riding!

Jeff Davis Headshot

Jeff Davis

Chair

Michael Crain

Member

Tito Rodriguez Headshot

Tito Rodriguez

Vice Chair

Charles Edmonds Headshot

Charles Edmonds

Member

Teresa Ayala Headshot

Teresa Ayala

Secretary

Nicolo Genua Headshot

Nicolo Genua

Member

Sharla Horton-Williams

Member

Benjamin Robertson Headshot

Benjamin Robertson

Member

Chris Nettles

Member

Paul Slechta Headshot

Paul Slechta

Member

Rich Andreski

Richard W. Andreski

President

& Chief Executive Officer

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Rich Andreski, a 23-year career veteran of public transportation, joined Trinity Metro as President and Chief Executive Officer in June 2022. In this capacity, he oversees all of the agency’s operations for bus, rail, paratransit, on-demand ridesharing, vanpool and bike sharing.

 

Previously, he played critical roles in the development of rail and bus infrastructure in the greater New York metro area, serving in various roles with NJ Transit and the Connecticut Department of Transportation, most recently as CTDOT’s Bureau Chief for Public Transportation.

 

Rich is motivated by a mission of public service and believes transit plays a critical role in communities by providing access to employment, education and other opportunities; spurring economic development; and supporting a cleaner and greener future. He keeps the customer experience at the heart of every investment decision.

 

Active in the American Public Transportation Association (APTA), Rich was co-founder and co-chair the APTA Emerging Leaders Program, an immersive year-long leadership development program for rising leaders in the public transportation industry. Rich also serves on APTA’s High-Speed Intercity Passenger Rail Committee and APTA’s Awards Committee.

 

Rich holds a Bachelor of Science degree in biology from Lafayette College and a Master of City & Regional Planning (MCRP) degree from the Edward J. Bloustein School of Planning & Public Policy at Rutgers University. He also completed the Jurisdictional Crisis Incident Management Program from Texas A&M Engineering Extension and is a graduate of the APTA Leadership Program, Class of 2009.

Jon-Erick Arjanen Headshot

Jon-Erik “AJ” Arjanen

Vice President

& Chief Operating Officer for Rail

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Jon-Erik “AJ” Arjanen joined Trinity Metro in 2019 as Vice President and Chief Operating Officer for Rail. With an extensive transportation career in Texas, Colorado, Montana and New Mexico, his roles have focused primarily on rail operations, safety systems and strategy implementation. Arjanen previously served as vice president/general manager for Martin Marietta/Rock & Rail, LLC, in Lakewood, Colo., where he lead a nationwide project and launched two facilities. His earlier roles include working for Burlington Northern Santa Fe (BNSF) Railway in Fort Worth as operations director. During that time, he implemented safety initiatives and process improvements. He was named employee of the year for BNSF Railway in 2016. Arjanen started his career in the United States Army, where he served as a senior non-commissioned officer. He earned a bachelor’s degree in political science from St. Mary’s University in San Antonio and his MBA from Howard University in Washington, D.C.

Melissa Chrisman Headshot

Melissa Chrisman

Vice President

of Marketing & Communications

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In her role as Vice President of Marketing and Communications, Melissa Chrisman oversees all marketing initiatives, communications, media relations and graphic design. She is also responsible for rebranding efforts, community outreach and the EasyRide commuter pass program. Since joining Trinity Metro in 2017 as marketing director, she has been involved in the agency’s rebranding, multiple ridership campaigns and the launch of new services, including TEXRail, The Dash and ZIPZONEs. Prior to working in Fort Worth, she was the business development manager for Connect Transit in Normal, Ill. Chrisman earned her bachelor’s degree in communications from the University of Missouri.

Fred Crosley Headshot

Fred Crosley

Vice President of Finance

& Chief Financial Officer

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Fred Crosley, CPA, CGMA, ChFC, CLU, FLMI, joined Trinity Metro as Chief Financial Officer (CFO) and Vice President of Finance in 2019. He has previously served the public transportation industry as CFO. His experience also includes CFO and Chief Operating Officer roles with public and private companies within diverse industries and ownership structures. He started his career with the global public accounting firm, PricewaterhouseCoopers, rising to Senior Manager in the consulting and attestation practice after foreign and domestic tenures. Crosley attended Indiana University and the University of the Witwatersrand’s Graduate School of Business. He is a Certified Public Accountant licensed in Texas and Indiana.

Chad Edwards

Vice President

of Planning & Development

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Chad Edwards joined Trinity Metro in 2021 as Vice President of Planning & Development. Edwards oversees planning, scheduling, government relations, facilities, grants and project management. His experience includes serving as the assistant director and regional mobility and innovation officer for the City of Fort Worth, working as an assistant vice president for capital planning at Dallas Area Rapid Transit (DART) and as program manager at the North Central Texas Council of Governments (NCTCOG). Edwards earned a Bachelor of Arts in geography with a minor in environmental studies from Texas Tech University. He earned a Master of City and Regional Planning and a graduate certificate in geographic information systems from the University of Texas at Arlington. He serves as a member of the Surface Transportation Technical Committee for NCTCOG. He is a graduate of Leadership APTA Class of 2016.

Wayne Gensler

Vice President & COO

for Bus & Paratransit

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Wayne Gensler, a transportation executive with more than 25 years of experience, is the Vice President and Chief Operating Officer for Bus and Paratransit at Trinity Metro. In this role, he oversees the agency’s operations, maintenance, procurement, safety, security and risk management.

Gensler came to Fort Worth from Houston, where he served as Director of Contract Operated Services at the Metropolitan Transit Authority. In that capacity, he managed contract compliance and ensured adherence to the agency’s service goals while managing an annual budget of $90 million. He worked to improve the customer experience by using innovative technologies and enhancing first mile/last mile opportunities.

He earned a Bachelor of Science in economics at Northern Illinois University and a Master of Business Administration from Webster University in St. Louis.

Kelli Shields Headshot

Kelli Shields

Vice President

of Human Resources

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Kelli Shields, SPHR, SHRM-SCP, serves as Vice President of Human Resources for Trinity Metro. She brings more than 10 years of experience to the position, including recruitment, employee and labor relations, performance management, training and development. Kelli joined us in 2011, when she started as a leave specialist in human resources and worked her way up to roles as manager and later director of employee relations and recruitment. Earlier in her career, she worked a human resources specialist for Think Finance, Inc., and a human resources manager for Total Logistic Control. Kelli earned a Bachelor of Science from Texas A&M University and a Master of Business Administration from the University of Phoenix. She belongs to the Society for Human Resource Management and the Fort Worth Human Resources Association.

Detra Whitmore

Vice President

of Customer Experience

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Detra Whitmore, who joined Trinity Metro in 2005, serves as Vice President of Customer Experience. Her responsibilities include improving the customer’s experience through transit passengers’ insights and analytics, customer program and initiatives, and the Transit Envoy program.

Whitmore provides strategic leadership to elevate Trinity Metro as a transit system innovator in the area of customer experience. Her focus is on reinforcing a customer-centric culture and aligning operating realties of service throughout Trinity Metro service areas by building relationships with key external stakeholders and internal departments.

In addition, Whitmore is the agency’s Freedom of Information and Records Retention Officer, and she is a certified Project Management Professional.

About Trinity Metro

Trinity Metro was created in 1983 as a regional transportation authority of the State of Texas and is not an agency or department of any of its member cities.

The agency provides passenger trips on buses, TEXRail, ZIPZONE services, ACCESS paratransit, vanpools and Trinity Railway Express (TRE). TEXRail, which operates between Fort Worth and Dallas Fort Worth International Airport’s Terminal B, is solely owned and operated by Trinity Metro. TRE, which runs between Fort Worth and Dallas, is jointly owned and operated by Trinity Metro and DART.

The governing body is an eleven-member board of directors with eight appointed by the Fort Worth City Council and three by Tarrant County Commissioners Court.

To learn more about Trinity Metro, read the Reference Guide that was created by the agency’s Department of Planning and Development. The guide is intended to serve as a comprehensive resource of data and narratives.

Our Mission

The mission of Trinity Metro is to provide safe, reliable, customer focused, and fiscally responsible public transportation services to the citizens of Tarrant County. We strive to improve quality of life for our residents and drive economic development in our region.

Our Vision

Our vision is to provide transit services that make Tarrant County more livable and support continued economic growth.