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New bus schedules available, service changes to six routes

New bus schedules touting an easier-to-read format and a size that’s just right to put in your pocket are available at the Intermodal Transportation Center, new downtown customer service center, Tarrant County College’s South Campus and Trinity River Campus, and onboard buses. Schedules are also posted online at https://ridetrinitymetro.org/.

Route adjustments

Service changes impact six routes, all of which are weekday routes, unless otherwise noted:

Route 9 Ramey/Vickery – Route will use Thrall Street to East Rosedale

Route 12 Greenway – Morning service will end at 8:45 a.m. (Friday)

Route 17 Central – Bus will leave 18th and Harrington at 54 minutes past the hour.

Route 32 Bryant Irvin – Adding an ADA-compliant bus stop on Bryant Irvin by JPS for northbound service. Only southbound buses will use the turnaround at JPS. Minor time adjustments at stops for JPS and Camp Bowie.

Route 61 Normandale Express – Minor adjustments for second “To Downtown” trip to leave 1-4 minutes earlier to ensure connections at Ridgmar Mall.

Route 65 South Park & Ride Express – Adding a beginning time point at the I-35 service road and Altamesa.

FWTA Administrative Offices Moving Downtown April 9-10

To be more centrally located and more closely connected with the business community, the Fort Worth Transportation Authority’s administrative offices are moving from East Lancaster to Burnett Plaza over the weekend of April 9-10. The offices will be open for business at 801 Cherry St. on Monday, April 11.

“This move fulfills the need for us to be closer to the companies we collaborate with on transit projects,” said FWTA President/CEO Paul Ballard. “Having the headquarters downtown is a logical step, and it aligns with our existing downtown presence at the T&P Station and the Intermodal Transportation Center, where our board meetings are held.”

A customer service office will open across the street, at 800 Cherry St., for customers to purchase passes and tickets. They can also make purchases at the ITC or via a self-service ticket vending machine at 1600 E. Lancaster Ave.

The company’s operations and maintenance department will remain at the Lancaster location.

DFW Airport terminal redo part of bigger mission; Fort Worth rail connection critical

by A. Lee Graham – Fort Worth Business

Terminal renovations are nearing an end at Dallas/Fort Worth International Airport, its CEO assured guests at a recent luncheon.

“We are coming to the end, which is the best news for everyone,” said Sean Donohue, drawing applause at a March 23 Fort Worth Chamber of Commerce luncheon at the American Airlines C.R. Smith Museum in Fort Worth.

For years, several terminals have undergone facelifts — and continue doing so — as the world’s fourth-busiest airport struggles to offer amenities and facilities equal to or better than those of other major air hubs.

And the $2.7 billion terminal makeover has paid off, Donohue said.

“It’s not easy getting through the airport when it’s under construction, but the good news is that terminals A, B and E are 70 percent done. And Terminal A is almost completely done. We appreciate everyone’s patience.”

Asked by some luncheon guests whether Terminal C will eventually undergo renovations, and Donohue said yes. But more planning is needed before the airport spends the $1 billion budgeted to complete those renovations.

“We need to understand what Terminal C will look like in the future before we put that kind of money into the terminal,” said Donohue, adding that a new terminal is possible in the future.

“I have discussed with airport [colleagues] about Terminal F or whatever we wind up calling that. We have to make sure this airport is in front of the curve. We are focused on what the future of the airport is going to look like.”

Its ongoing effort to improve the customer experience is one of four priorities that Donohue said are critical to airport planners. But he said the facility’s favorable customer satisfaction compared with other major U.S. airports is no longer acceptable.

“I would take the argument that that’s not exactly a high benchmark,” said Donohue, who vows to begin comparing DFW Airport with those in Singapore, Dubai and Seoul, among others with favorable reputations worldwide.

“That’s what we’re starting to benchmark ourselves against,” Donohue said.

To that end, DFW Airport has spent $130 million on the Terminal A parking garage alone, whose technology informs motorists how many parking spaces remain on each level.

The airport also boasts several passport kiosk readers, which Donohue said has reduced the amount of time travelers wait at immigrations and customs by 44 percent. And that’s while international travel volume has increased by 15 percent.

“That’s what technology can do for you,” Donohue said.

In addition to customer experience and customer performance, airport officials have prioritized operational performance (i.e.: utilizing renewable energy in airport operations) and employee satisfaction (providing wellness centers for physical activity while ensuring ethnic diversity of the airport’s management team and suppliers, as well as doing business with a certain percentage of businesses owned by women or minorities).

Equally important is linking up with planned passenger rail service to and from Fort Worth.

“We can’t wait for the T,” said Donohue, referring to TEX Rail, the 27-mile planned commuter rail project expected to begin service in 2018 from downtown Fort Worth, northeast across Tarrant County to Grapevine and into Terminal B at the airport.

“To have rail connection to Fort Worth is absolutely critical,” Donohue said.

The airport chief also addressed the recent terrorist attacks in Brussels, Belgium. He assured North Texas travelers that his airport has taken all possible measures to ensure traveler safety.

“I can tell you, from the airport’s perspective, safety and security is our number-one priority. It always has been, and it will continue to be.”

Article on FW Biz Press by A. Lee Graham – Fort Worth Business

FWTA Transit Plan focusing on the next five years

Making transit more attractive and convenient, connecting more people with more places, and making transit easier to use are among the objectives of the Fort Worth Transportation Authority’s Transit Master Plan, unanimously accepted by the FWTA Board of Directors in February

 

“The goals of the plan are to provide compelling and competitive transit service to help make Tarrant County more livable and to support continued economic growth,” said Paul Ballard, FWTA president and CEO. “This plan offers the opportunity to create a system that people will use because it gets them where they want to go, when they want to go, in a comfortable environment.”

 

With a focus on the next five years, the Transit Master Plan presents an opportunity to create an inviting transit system that will offer more places for more people – and more possibilities.

 

“Transportation options will become increasingly important as growth occurs and congestion increases,” Ballard said. “The Transit Master Plan lays out a vision for providing options to meet those needs.”

 

To develop this plan, FWTA conducted an extensive public outreach program over the course of a year to find out how services could be improved and how people could be encouraged to use transit in Tarrant County. Active community involvement played a big role in the planning process.

 

The Transit Master Plan is consistent with the City of Fort Worth’s Master Thoroughfare Plan, North Central Texas Council of Governments’ 2040 Mobility Plan and other planning initiatives. The board is committed to pursuing the vision and goals, and to work with funding partners to prioritize plan elements.

 

“This is a critical juncture in our ability to develop a system that will be successful over the long term,” Ballard said.  “We welcome discussions with any community to determine its level of interest in helping to build a transit system that will serve us all.”

 

For more details about the master plan, go to www.TMasterPlan.org.

Bus schedule changes extend service, increase efficiency

The Fort Worth Transportation Authority (FWTA) is implementing some bus schedule changes on Sunday, Jan. 31, to make service more efficient for its customers.

Route 15 Stockyards Trolley – Extend service to downtown until 10:30 p.m. Discontinue 9 a.m. trip from Stockyards and 9:33 a.m. trip from downtown. (This is a Saturday-only route.)

Route 24 Berry Street – Adjustments in schedule to make weekday evening times consistent.

Route 25 Crosstown – Adjustments in schedule to make weekday evening times consistent.

Route 26 – Ridgmar/Normandale – Adjust weekday and Saturday times at Highway 580/Alta Mere to leave five minutes earlier to allow time for transferring at Ridgmar.

Route 63 Express/North Park & Ride – In response to demand, add new 7:45 a.m. trip to downtown (to replace 5:40 a.m. trip). On trips from downtown, leave 1-4 minutes earlier for the first two weekday afternoon trips.

Route 111 Express/Bell Helicopter – Single bus will serve both Park & Ride lots.

For information on all routes, go to Bus Routes & Schedules.

Laura Hanna joins Fort Worth Transportation Authority as Communications Manager

Laura Hanna has joined the Fort Worth Transportation Authority as Communications Manager. In this role, she will be responsible for strategic communications efforts, media relations, social media and public relations.

She has an extensive background in both internal and external communications, and has lived in Fort Worth for 25 years. Laura’s most recent position was with Texas Health Resources, where she was responsible for internal communications for three hospitals as well as system-wide initiatives. Prior to Texas Health, Laura worked in higher education communications at Texas Wesleyan University and the University of Texas at Arlington.

Daily Transportation Options Available for Visiting the Stock Show & Rodeo

The Fort Worth Transportation Authority (FWTA) has routes that offer frequent and convenient daily options for patrons of the Fort Worth Stock Show & Rodeo.

To travel between the Stockyards and the Stock Show, take FWTA’s Route 1 and Route 2 service. Catch the southbound Route 1 at the Ellis and Exchange bus stop (far west end of the Stockyards), transfer to Route 2 at the ITC and disembark at the bus stop at Camp Bowie and Van Cliburn Way.  For the return trip, catch the Route 2 at Camp Bowie and Will Rogers Road, transfer to Route 1 northbound at the ITC, and disembark at the bus stop at Ellis and Exchange.

Route 1 runs every 15 minutes from Ellis and Exchange until 7 p.m. (every 30 minutes after 7 p.m. until 10:30 p.m.) Monday through Saturday. Sunday service runs every 30 minutes until 8:20 p.m. Route 2 runs every 15 minutes from the ITC Monday through Friday until 7:15 p.m. (hourly thereafter until 10:15 p.m.), every 30 minutes on Saturday until 7:15 p.m. (hourly thereafter until 10:15 p.m.), and every 60 minutes on Sunday until 7:15 p.m.

 

Bus and TRE service operating on regular schedule on Martin Luther King Jr. holiday

Fort Worth Transportation Authority customers can enjoy uninterrupted service on the Martin Luther King Jr. holiday, Jan. 18. Buses, MITS, the Trinity Railway Express and Molly the Trolley will operate on regular weekday schedules. In addition, customer service phone lines (817-215-8600) will be open from 5 a.m. to 10 p.m. and the counter at Intermodal Transportation Center will be open 6 a.m. to 7 p.m.

Customers who are traveling downtown on Monday will experience temporary route changes from 11 a.m. to 1 p.m. because of the holiday parade.

Administrative offices will be closed in observance of the holiday.

Railroads sign TEXRail agreements as project gains federal funds

Of all the problems that have plagued efforts to develop the TEXRail commuter line during the past decade, a lack of permission from four railroads to use their tracks was the most pesky.

That hurdle was eliminated Thursday when representatives of the rail companies gathered in Fort Worth to sign eight agreements that collectively clear the way for Trinity Metro to begin operating TEXRail from downtown to Grapevine and Dallas/Fort Worth Airport, possibly by late 2018.

Article on Star-Telegram by Gordon Dickson – Fort Worth Star-Telegram