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Category: News Release

Fort Worth Transit Agency Rolls Out New Look, New Name

If you’re used to thinking of local public transportation as “The T,” think again. The T has a new name and a new look. Now known as Trinity Metro, the agency will be rolling out its new look this spring in advertising, social media and community outreach.

 

“Locals have known us for 33 years as ‘The T,’ but that name doesn’t fully encompass what we do,” said Trinity Metro CEO/President Paul Ballard. “Our new name and look will provide a fresh, modern approach to represent all of our services, which include the Trinity Railway Express, buses, Molly the Trolley, TEXRail and MITS paratransit. The name also reflects our current and future expansion into other nearby cities.”

 

The transition comes as Trinity Metro continues to implement its Transit Master Plan, which specifically calls for improved branding.

 

Scott Mahaffey, Trinity Metro Board Chair, said the long-anticipated name and logo are coming at the right time.

 

“Our board and the senior leadership have been working closely together to make major improvements over the last few years,” Mahaffey said. “The timing for this initiative is ideal. We are happy to see it rolled out the same year that we are completing TEXRail.”

 

Extensive research went into the rebranding and design process – focus groups, surveys and in-person interviews with current riders and non-riders. The rebranding effort was led by J.O. Design, the marketing and design firm for Trinity Metro.

 

“Our firm bases everything we do on research,” said Jennifer Henderson, president of J.O. “We coordinated a two-month market research project throughout Tarrant County to better understand consumer behaviors. These insights helped us redefine the brand identity to prepare for the generational growth of the organization,” she said.

 

“The Trinity River is a natural geographical feature in North Texas that represents not only a mode of transportation, but also has historical significance as the lifeline of civilization. Commerce and residential growth still surrounds the Trinity River in Fort Worth, Denton, Dallas and beyond. Trinity Metro’s logo is a symbolic trifecta (Trinity) of the community, commerce and future growth, which is why we illustrate the name using three triangles and reversing out the letter M.”

 

To keep up with the latest brand implementations, follow us on Twitter and Facebook at @TrinityMetro. For more information about the rebranding efforts, contact Laura Hanna, director of communications, at Laura.Hanna@ridetm.org or 817-215-8973.

 

 

Services Changes Effective March 11, 2018

Route 2 – Camp Bowie

• Increased frequency on weekends and later evening service 7 days a week.

 

Route 5 – Evans Ave. & Glen Garden

• Multiple timepoints adjusted.

 

Route 12 – Samuels/Mercantile  Center

• Route adjusted off East 1st Street and onto East 2nd street.

 

Route 14 – Sylvania/NE 28th

• Multiple timepoints adjusted.

 

Route 25 – Crosstown

• Adjusted last two late-night eastbound trips from Miller & Mansfield on.

 

Route 26 – Ridgmar Mall/Normandale

• Added Sunday service and later evening service 7 days a week.

 

Route 44 – Central/Azle Ave

• Outbound stops at Azle & Tipton moved 2 minutes earlier.

 

Route 57 – Como/Montgomery

• NO LONGER IN SERVICE.

 

Route 61 – Normandale Express

• 6:00 AM route to downtown: All timepoints moved 5 minutes earlier to meet TRE at ITC.

 

Route 65 – South Fort Worth Park & Ride Express

• 6:01 PM route to downtown: All timepoints moved 15 minutes later to meet TRE at ITC.

 

 

Parade of Lights attendees can ride the bus or train

To make it easy for everyone to get to the Parade of Lights, the Fort Worth Transportation Authority (FWTA) will offer expanded bus service on Route 7, beginning at 3:15 p.m., between Farrington Field and FWTA’s Intermodal Transportation Center (ITC). The parade begins at 6 p.m. Sunday, Nov. 19, in downtown Fort Worth.

For parade attendees parking at Farrington Field, FWTA will pick up every 15 minutes from the Route 7 bus stop on West Lancaster and University with service between Farrington Field and ITC. The last Route 7 bus going back to Farrington Field will depart from the ITC at 10 p.m. There is no charge to park at Farrington Field.

Bus Routes 2, 4, 6, 10 and The Spur* will operate normal service schedules with one added trip from the ITC at 8:15 p.m.

Other bus routes to travel to and from downtown include Routes 1, 11, 12, 14, 15 and 46. These routes will all operate normal service schedules.

The downtown Molly the Trolley circulator will end operation at 4 p.m. due to street closures and will resume a regular service schedule at 10 a.m. on Monday, November 20.

Roundtrip bus fare is $4.00 for adults and $2.00 for reduced fare.

For visitors traveling from the east, the Trinity Railway Express (TRE) will have a special Sunday service for the parade. Trains departing from Dallas Union Station West to Fort Worth at 1:30 p.m. and 4:10 p.m. Trains departing from Fort Worth T&P Station East to Dallas at 2:50 p.m., 8:00 p.m. and 10:40 p.m.

Roundtrip TRE fare for travelers departing from T&P Station, ITC, Richland Hills Station, Bell Station or CentrePort Station is $5.00 for adults and $2.50 for reduced fare.  Roundtrip TRE fare for travelers departing from West Irving Station, Downtown Irving Station, Medical Market Station, Victory Station or Union Station is $10.00 for adults and $2.50 for reduced fare. Traveling in both Tarrant and Dallas Counties will require a regional fare.

Local Day Passes are sold for $5 and include unlimited rides on FWTA buses and TRE train service in Tarrant County.

Regional Day Passes are sold for $10 and included unlimited rides on services in Tarrant, Dallas and Denton Counties.

2017 Thanksgiving Holiday Service Schedule

Thanksgiving Day – Thursday 11/23/17

No Trinity Railway Express train service. Fort Worth Transportation Authority bus and MITS paratransit services operating on Sunday schedules.

 

Fort Worth Transportation Authority Customer Service locations closed. The Customer Service phone line, 817-215-8600, operates from 8 a.m. to 5 p.m.

 

Day After Thanksgiving – Friday 11/24/17

Trinity Railway Express train service operating on a Saturday Schedule. Fort Worth Transportation Authority bus and MITS paratransit services will resume normal schedules.

 

Intermodal Transportation Center Customer Service Kiosk open. Customer Service Retail and Bulk Sales Center closed. The Customer Service phone line, 817-215-8600, operates from 5 a.m. to 10 p.m.

FWTA operating on holiday schedule for Labor Day

In honor of Labor Day, the Fort Worth Transportation Authority will operate on a holiday schedule on Monday, Sept. 4. Buses will operate on a Sunday schedule on Labor Day, and the Trinity Railway Express will not have service that day.

Molly the Trolley will continue its daily service from 10 a.m. to 10 p.m. Customer service lines will be open 5 a.m.-7 p.m. and can be reached at 817-215-8600.

Administrative offices will be closed. For more information, go to www.FWTA.org.

 

Buses to run on Sunday schedule July 4

On Independence Day, the Fort Worth Transportation Authority will operate on a Sunday schedule. That means that bus routes that operate on Sunday will have service on Tuesday, July 4.

Other service highlights for the holiday:

  • The Trinity Railway Express will not run on July 4, but will be on its regular schedule for Monday, July 3. Molly the Trolley offers service 10 a.m.-10 p.m. daily.
  • Customer service lines open 5 a.m.-5 p.m. You can reach a representative at 817-215-8600.
  • Administrative offices will be closed.

FWTA will operate on a regular schedule on Monday, July 3.

 

 

 

Public Hearing May 30 for Proposed Fare Changes

A public hearing for proposed fare changes will be held on Tuesday, May 30, following the public meeting at 5:30 p.m. The public meeting and the public hearing will be held in the 2nd floor community room at the Intermodal Transportation Center (ITC), 1001 Jones St. The proposed changes would be effective August 13, 2017.

Public meetings for proposed fare changes will also be held at both 12 p.m. and 5:30 p.m. Wednesday, May 24, and at 12 p.m. Tuesday, May 30, at the ITC.

Click Here to download the Public Notice.

New routes offer transit to more locations, more convenient service in North Fort Worth

Bus riders can now travel north of Loop 820 or west to the Naval Air Station Joint Reserve Base or to River Oaks, thanks to a group of new routes that begin service on Sunday, April 9. In addition, two routes will serve Tarrant County College (TCC) Northwest Campus, and customers can enjoy convenient weekend service that features the same schedule on both Saturday and Sunday.

The Fort Worth Transportation Authority (FWTA) has been developing a plan for the north quadrant since its Transit Master Plan was unveiled last year.

“We looked at a multitude of options to best utilize our resources for maximum impact,” said FWTA President/CEO Paul Ballard. “What our team has developed are routes that will reach new areas in Tarrant County, including another TCC campus.”

The implementation of the Transit Master Plan, which focuses on serving more people in more places, was unveiled in 2016 and FWTA has been making improvements since then.

“Last fall, we implemented Route 64, known as the North Texas Xpress, which serves Alliance and Denton,” Ballard said. “This helps meet the growing demand for public transit options for employees of Alliance Texas and higher education institutions like TCC’s Hadley Center of Excellence and the University of North Texas.”

Highlights of the new service

Route 11 (Extension) – Travels north of Loop 820 on Beach Street; serves ITC, Mercantile Industrial Park, Alliance Town Center and Walmart at North Tarrant Parkway.

Route 12 (Extension) – Covers portions of the former routes 1C, 1D and 11; serves ITC, Mercantile Industrial Park, Stockyards and JPS Diamond Hill Clinic.

Route 14 – Minor change, using N. Sylvania instead of N. Riverside; serves ITC, Stockyards, Walmart at Beach and SH 121.

Route 15 (Restructured Route 1 N) – Stays on Main Street with no branches or variations; serves FWTA’s Intermodal Transportation Center (ITC) and Fort Worth Stockyards.

Routes 44 – Covers portions of former routes 17 and 1B; serves Northside Public Library, North Side High School, J.P. Elder Middle School, Northside Neighborhood Association, Far Greater Northside Historical Neighborhood Association and TCC Northwest.

Route 45 – Serves TCC Northwest, Stockyards and 930 apartments on four properties.

Route 46 – Jacksboro Highway; serves ITC, Town & Country Shopping Center, Landmark Lakes Shopping Center and two Walmart stores

Route 90 – Long Avenue – provides crosstown connections and covers portions of former routes 1A, 1B, 1C and 1D; serves JPS Diamond Hill Clinic and Walmart on Jacksboro Highway.

Route 91 – River Oaks Boulevard; serves NASJRB, River Oaks, Ridgmar Mall, Stockyards, Target and two Walmart stores.

NTX route gets new park and ride option in Denton

LEWISVILLE, TEXAS (March 6, 2017) – The Denton County Transportation Authority (DCTA) has finalized an agreement with Texas Health Presbyterian Hospital Denton to open a new park and ride location at the hospital for the North Texas Xpress service. The new Denton Park and Ride location will open to the general public Monday, March 6.

This is the first and only park and ride location in Denton for the North Texas Xpress – a joint commuter bus service provided by DCTA and Fort Worth Transportation Authority (FWTA), which connects Fort Worth, Alliance and Denton Monday through Friday. Updated schedule information for the North Texas Xpress service, including the new Denton Park and Ride location, will be available at RideDCTA.net and fwta.org/ntx.

“Opening a new park and ride location in Denton is a great opportunity for our riders to now seamlessly connect to the North Texas Xpress route,” said Jim Cline, DCTA President. “We appreciate the partnership with both Texas Health Presbyterian Hospital Denton and FWTA to help provide a better experience for passengers with this new park and ride option.”

The North Texas Xpress has been a successful partnership between DCTA and FWTA since it launched last September 2016 – serving more than 4,000 passengers to date. In addition, both agencies launched a new stop at Alliance this past January to enhance service options for passengers traveling to and from that community.

“As part of our Transit Master Plan, we are committed to serving more people in more places,” said FWTA President/CEO Paul Ballard. “Adding another park and ride option for the North Texas Xpress route will create more opportunity for riders to commute to and from Denton. We look forward to continued growth among students and employees.”