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New transit volunteer program

Anyone looking for more opportunities to spend time outdoors has a new option – volunteer to be a transit ambassador for Trinity Metro. As an extension of the agency’s ENVOY team, volunteers work alongside employees to help transit customers by providing information and making sure they have a positive transit experience.

Detra Whitmore, vice president of customer experience, said the volunteer program is a win-win for everyone.

“We have so many transit enthusiasts who are looking for a way to help,” Whitmore said. “Volunteering as an ENVOY is a perfect way for them to participate – and they are providing additional assistance for our customers.”

Volunteers have a variety of opportunities to choose from, including conducting customer surveys, providing travel training, working job fairs or other community events, or greeting customers at rail stations or transfer centers – to name a few.

“Shifts are flexible,” Whitmore said. “We work around the volunteers’ schedule to find a good fit. This is a great opportunity for individuals or a group service project.”

If you are interested in applying to be a Volunteer Transit ENVOY, fill out the online application. It’s quick and easy!