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On-Demand Service Disruption Friday, Aug. 23

Update at 11 a.m. – Service has been fully restored. Thank you for your patience.

Update at 9:40 a.m. – Service has been partially restored and some vehicles are now in service. 

Trinity Metro On-Demand services are not available at this time due to a technology issue impacting the vehicles. We are quickly working to resolve the issue and sincerely apologize for the inconvenience. Thank you for your patience. 

If available, please complete your trip with other Trinity Metro services such as Bus, TEXRail or Bikes. 

Trinity Metro Customer Care can help you with an alternate trip. 817-215-8600.

Labor Day service

Trinity Metro will be operating modified services for Labor Day, which falls on Monday, Sept. 2.

  • Trinity Metro buses and ACCESS paratransit services will operate on Sunday schedules.
  • Trinity Metro TEXRail will operate on its regular schedule.
  • Trinity Metro On-Demand services, with the exception of Trinity Metro On-Demand Mansfield, will operate on regular schedules. The Mansfield service will not operate on the holiday.
  • Trinity Railway Express, TRE LINK and CentrePort Circulator will not operate.
  • Customer Care representatives will be available at 817-215-8600 from 5 a.m. to 5 p.m.
  • Customer Care Kiosk will be closed.

 

Heat-related delays likely for Aug. 19

With today’s forecasted high temperature of 110 degrees and a heat index of up to 111 degrees, the National Weather Service has issued an Excessive Heat Advisory through 9 p.m. Monday, Aug. 19.

Because of the high temperatures, Trinity Metro TEXRail will be operating at a reduced track speed of 40 miles per hour until 9 p.m. Monday along part of the route. The slower speeds could generate schedule delays.

TEXRail disruption Sept. 24

Trinity Metro TEXRail will have a partial service disruption beginning at 3 a.m. Tuesday, Sept. 24, because of work being done for DART’s Silver Line project. Train service between Fort Worth T&P Station and Grapevine/Main Street Station will operate as usual. Bus transportation will be provided between Grapevine/Main Street Station and DFW Airport Terminal B Station. The bus will provide express service between those two stations and will not serve DFW Airport North Station.   

Hot weather could impact train service

With today’s forecasted high temperature of 107 degrees and a heat index of up to 112 degrees, the National Weather Service has issued a heat advisory through Thursday. The hot weather could have an impact on Trinity Metro rail services this afternoon and possibly tomorrow. The most likely scenario would be heat restrictions on speed, which means that TEXRail and Trinity Railway Express would operate at reduced speeds, which will likely generate schedule delays.

Trinity Metro implementing multiple fall service changes

(FORT WORTH, TEXAS) Aug. 1, 2024 — Trinity Metro will soon be rolling out an array of changes to its transit network to provide a simpler, easier-to-navigate customer experience. Fare simplification, increased frequency and rebranding are among the modifications that will launch on Sunday, Sept. 15.

New fare structure

Trinity Metro is upgrading its fare system to make riding public transit easier and more convenient. The new system will be simpler to understand and use, which will likely encourage more people to choose Trinity Metro for their transportation needs.

Single rides for buses, trains and On-Demand will be just $2 for regular local services, and the reduced cost will be $1. One-day tickets will be $4 and 7-day tickets will be $18, with the reduced costs of $2 and $9 respectively.

Monthly and annual passes will only be available to EASYRIDE partners.

Orange Line, other bus updates

Route 15 Stockyards/North Main will be rebranded as the Orange Line, which will offer extended weeknight service and stops at more downtown hotels. The bus will run from 5 a.m. to 1 a.m. (next day) seven days a week for a consistent rider experience.

The Dash, along with routes 23 TCC Northeast Campus/TRE, 28 Mansfield Highway/Sierra Vista, 45 TCC Northwest/AngleAve/Azle Ave and 66X Candleridge/Altamesa Express, will be discontinued. On-Demand will fill the needs for those who rode routes 23, 28 and 45. Route 66X is serviced by routes 6 8th Ave/McCart, 52 Hulen and 72 Hemphill/Sycamore School Rd.

Route 5 Evans Ave/TCC South will increase weekday frequency to 15 minutes and weekend frequency to 30 minutes. Molly the Trolley’s route will be adjusted to add a stop on Lancaster Avenue in front of Fort Worth T&P Station. 

On-Demand

Current ZIPZONE services in Mercantile, Southeast, Southside and South Tarrant will be rebranded as Trinity Metro On-Demand. For Trinity Metro On-Demand South Tarrant, Crowley and Everman will no longer be included after Sept. 13. Service was originally grant-funded and both cities have opted to discontinue service because of budget constraints. In the Mercantile boundary, Blue Mound will be removed after Sept. 13 because residents voted to discontinue service. 

The service change also brings new On-Demand offerings. The agency will launch Trinity Metro On-Demand North Side and Trinity Metro On-Demand TCC Northeast while also expanding Trinity Metro On-Demand Southside.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, paratransit, on-demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

 

Burger Week: Aug. 19-25

Some of Fort Worth’s favorite eateries offer a $7 Specialty Burger the week of Aug. 19-25. You can dine in, order to-go or even have your burger delivered from some locations. There will be an Official Passport on the Fort Worth Burger Week page for you to navigate your way through Fort Worth Burger Week released on Friday, Aug. 16, 2024. See below to find out how to reach these locations using Trinity Metro buses and on-demand rideshare services.

Download and use the GoPass mobile app to receive a 50% discount on the purchase of a Trinity Metro Local Day Pass for your round-trip ride to celebrate Burger Week. Use the appropriate promo code listed below to save each day of the event.

Adult: BURGER24A     *Reduced: BURGER24R

* Reduced tickets available (with valid ID) for seniors 65+, persons with disabilities, Medicare card holders, youth ages 5-19 and veterans with proof of status.

For a full list of participating restaurants, go to our Burger Week page

Long-term parking

(FORT WORTH, TX – July 12, 2024) – Did you know that TEXRail can make your summer travel plans easier?  Five of the TEXRail stations have an average of 20 spots for long-term parking to give travelers an economical option when riding TEXRail to DFW Airport to catch a flight.

Long-term parking options:

  • Fort Worth T&P Station
  • North Side Station
  • Mercantile Center Station
  • North Richland Hills/Iron Horse Station
  • North Richland Hills/Smithfield Station

Customers may make reservations and payments on the Ace Parking app for Apple or GooglePlay. The cost is only $5 a day. Overflow parking will continue to be offered through Jan. 8. Trinity Metro is working with Ace to reflect the additional parking for customers.

For questions about the app, completing payments and where to park if all of the spaces are full, contact Darrin Smith, Ace parking account manager and site manager, at 214-724-6758 or dlsmith@aceparking.com.

Pilot program kicks off July 15

The City of Mansfield and Trinity Metro will welcome the start of the Trinity Metro On-Demand Mansfield rideshare service with a ceremony.

The festivities will take place at 8:30 a.m. on Monday, July 15, at Mansfield City Hall, 1200 E. Broad St. The event will include visuals including comments from city and Trinity Metro officials and residents, plus a first drive through a ceremonial ribbon.

One of the speakers will be resident Rachel Grossman. She has organized a local effort to provide funding so two brothers with special needs can continue to get to and from their jobs at neighboring grocery stores. The brothers have become fixtures at these stores over the decades.

For a long time their mother drove them to work but once she was unable to drive regularly, Rachel and other community members volunteered. They have been asking for a service like Trinity Metro On-Demand to help the brothers be even more independent and continue to work the jobs they love.

Trinity Metro On-Demand is Trinity Metro’s expansion of its on-demand ridesharing service, which also operates in the cities of Crowley and Everman in addition to Fort Worth. With this latest expansion, riders can order a ride anywhere within Mansfield city limits for only $3 a ride with discounts for seniors and veterans. The trial service will run from 7 a.m. to 7 p.m. Monday to Friday. To give everyone a chance to try the service, rides will be free through Sept. 14.

Mansfield City Council is rolling out the service on a 6-month trial period to gauge ridership and community interest.

New On-Demand service in Mansfield

July 11, 2024 (TARRANT COUNTY, TX) — Starting July 15, Trinity Metro On-Demand will unveil service changes as part of Trinity Metro’s vision to increase access to public transportation in Tarrant County through its recently expanded contract with TransitTech company Via. 

Trinity Metro On-Demand, which allows riders to book affordable shared rides by app at a moment’s notice, will begin serving Mansfield and Alliance. The first two months of rides are free for riders in these areas. 

 What’s new?

  • Changes to the former Alliance route

o    Trinity Metro On-Demand will replace the on-demand ride service in Alliance that was previously operated by Lyft. 

o    Alliance riders should download the Trinity Metro On-Demand app (available in the App Store and Google Play) to keep riding. 

o    Alliance riders will be picked up and dropped off at “virtual bus stops” a short walk away (just like in the other Trinity Metro On-Demand areas) versus their exact address. This model increases efficiency across the entire area. 

  • New Mansfield route

o    Community members can now book low-cost on-demand rides to get around Mansfield. 

o    Key destinations in the Mansfield boundary include Historic Downtown Mansfield, Mansfield Town Center, TCC Southeast Campus, Mansfield High School, Legacy High School, Mansfield Senior Lifestyles, Elmer W. Oliver Nature Park, Walmart and Kroger.  

Trinity Metro On-Demand rides are free through Sept. 14. Beginning Sept. 15, fares will be $2 one way or $4 for a day pass that includes transfers between TEXRail, Trinity Metro bus and Trinity Metro On-Demand. Because it is a ridesharing program, Trinity Metro On-Demand passengers will be matched with other riders headed in the same direction into one vehicle to create efficient, sustainable shared trips. 

For more information on Trinity Metro On-Demand’s new changes, please visit: https://ridetrinitymetro.org/rider-services/ondemand/