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Category: News Release

Severe Winter Weather Plans

In anticipation of continual winter weather, Trinity Metro is also adjusting transit services for Friday, Jan. 10.

  • All Trinity Metro bus routes will operate on a Saturday schedule with service slated to begin at approximately 8 a.m. Riders should expect delays and need to plan accordingly. This includes the CentrePort Shuttle (route 30) and TRE LINK (route 31).
  • Express bus routes 61, 63, 65, plus Molly the Trolley and the Burnett Plaza Lunch Line will not operate on Friday.
  • Trinity Metro TEXRail is operating on an adjusted hourly schedule until noon Friday. Service is slated to return to the regular schedule for the balance of daily service at noon.
  • Trinity Railway Express (TRE) will continue operating on its regular weekday schedule, but weather-related delays are possible.
  • Similar to buses, Trinity Metro On-Demand service areas will have a delayed start time of 8 a.m. Friday, too.
  • The customer ticket sales kiosk at Fort Worth Central Station will be open from 10 a.m. until 6 p.m. Friday.

Customers who are dependent upon Trinity Metro for a ride and are impacted by these winter weather service schedule changes may call Customer Support and Solutions at 817-215-8600 before 10 p.m. Thursday, Jan. 9 or as early as 5 a.m. Friday, Jan. 10 to arrange for critical transportation services. Specific trip inquiries and additional requests should also be directed to Customer Support and Solutions.

We continue to ask that everyone uses caution while traveling. Roadways, sidewalks and level surfaces such as train platforms, while treated, can still be slippery.

To receive rider alerts about impacts to your bus or train route, sign up online. For the latest on local weather, check the National Weather Service website.

Trinity Metro TEXRail surpasses record ridership in December 2024

Extraordinary service paired with holiday merriment yields the highest number of rides in the history of Trinity Metro TEXRail operations.  

(FORT WORTH, TEXAS) Jan. 7, 2025 – Trinity Metro TEXRail, a passenger rail service traveling between downtown Fort Worth, North Richland Hills, Grapevine, and DFW International Airport, celebrated milestone ridership in December 2024. A total of 103,312 rides were taken on Trinity Metro TEXRail during the month, representing the highest ridership month in the service’s history and a 25% increase from December 2023.

Trinity Metro attributes the ridership growth to many factors, including the safety and reliability of the service, as well as ease of use through simplified fares and newly enhanced schedules. The new schedules, implemented in early November, provide for 30-minute service for midday hours, seven days a week.

Reed Lanham, vice president of rail for Trinity Metro, lauded Trinity Metro TEXRail staff for its commitment to customer service and timely operations, achieving 98% on-time performance during the busy month. “Our people are what make the customers feel special. They truly love what they do and provide a warm welcome to anyone enjoying a ride on Trinity Metro TEXRail.”

Trinity Metro TEXRail quite simply connects travelers to key destinations. Riders enjoyed the lights and sounds along Historic Main Street in Grapevine – the Christmas Capital of Texas. Families rode Trinity Metro TEXRail to board the North Pole Express, see the downtown Fort Worth Parade of Lights and tree lighting, and visit friends and family in North Richland Hills.

“These incredible ridership numbers are a true testament to our partner cities who have embraced public transit and the benefits Trinity Metro TEXRail brings to their communities. With their signature holiday events and promotion of the rail service, we are connecting more people to life,” said Trinity Metro President and CEO, Rich Andreski, “Riding TEXRail was part of the holiday experience, for many. With this kind of momentum and continued enthusiasm from our partners and customers, more big things are in store for Trinity Metro TEXRail. Let’s Ride.”

 

 About Trinity Metro 

Trinity Metro is a regional transportation system that strives to be the preferred choice for simple, safe, and innovative mobility services in Tarrant County, TX. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, Trinity Metro On-Demand rideshare services, Trinity Metro Bikes, vanpools, and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART travels between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of Trinity Metro TEXRail, a 27-mile commuter rail line traveling between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.  

Modified services on Martin Luther King, Jr. Day

Trinity Metro will be operating modified service on Martin Luther King, Jr. Day. On Monday, Jan. 20, all buses (except those noted below) and Trinity Metro On-Demand Paratransit will operate on a Sunday/holiday schedule.

Trinity Metro TEXRail, TRE, TRE LINK, and CentrePort Circulator will operate on their regular schedules. All Trinity Metro On-Demand service areas will have normal operations.

The customer kiosk at Fort Worth Central Station will be open from 9 a.m to 6 p.m.

Administrative offices will be closed. Our Customer Support and Solutions representatives will be available at 817-215-8600 from 5 a.m. to 5 p.m.

Choose Trinity Metro TEXRail for holiday travels

Travelers who want to avoid traffic hassles when heading to DFW Airport this holiday season have an easy option – ride Trinity Metro TEXRail for only $2. With a new schedule that offers 30-minute frequency throughout the majority of the day, riders have convenient options for meeting flight times.

Plus, five of the TEXRail stations – three in Fort Worth and two in North Richland Hills – have designated long-term parking for only $5 a day. Stations in Fort Worth with long-term parking are Fort Worth T&P Station, North Side Station and Mercantile Center Station. In addition, North Richland Hills/Iron Horse Station and North Richland Hills/Smithfield Station also offer long-term parking. Customers can make reservations and payments in the Ace Parking app on Apple or GooglePlay devices.

Many news stories highlighted the traffic jams at the airport aro und the Thanksgiving holiday. With TEXRail, riders arrive at Terminal B and have easy access to other terminals.

Holiday Rider Alert

Trinity Metro will modify some services for the New Year’s Day holiday, as noted below. If a specific service (such as Trinity Metro TEXRail) is not listed, that means it is operating on its regular schedule.

New Year’s Eve: Tuesday, Dec. 31, 2024

  • Trinity Metro will offer free rides on all services in Tarrant County on New Year’s Eve – bus, Trinity Metro TEXRail, Trinity Railway Express and Trinity Metro On-Demand (including paratransit).
  • Trinity Metro On-Demand Southside will operate until 1 a.m. All other rideshare services will operate on regular schedules.

New Year’s Day: Wednesday, Jan. 1, 2025

  • All buses, including Orange Line, will run on an hourly schedule, with the exception of Molly the Trolley, which will operate every 30 minutes.
  • Trinity Metro On-Demand in Alliance, Mercantile, North Side, Southside, Southeast and South Tarrant will operate 7 a.m.-7 p.m. Services in TCC Northeast and Mansfield will not operate.
  • Trinity Railway Express, TRE LINK, and the CentrePort Circulator will not operate.
  • Customer Support & Solutions team members will be available 5 a.m.-5 p.m. at 817-215-8600.
  • The kiosk at Fort Worth Central Station will be closed.

Toys for Tots drive on Dec. 16

Trinity Metro is celebrating the holiday season by hosting a Toys for Tots drive on Monday, Dec. 16, at North Richland Hills/Smithfield Station. Trinity Metro staff and U.S. Marines will be on hand to collect new, unwrapped toys from 8 a.m. to 11 a.m. to make it easy for commuters to drop of their donations on the way to ride Trinity Metro TEXRail.

This is the third year that Trinity Metro has supported Toys for Tots through internal toy drives for agency employees and through public events. Stop by the station for fun, entertainment and hot chocolate!

The Marine Toys for Tots Foundation was started in 1991 to help the U.S. Marine Corps provide a sign of hope for economically disadvantaged children at Christmas.

Trinity Metro Builds on TEXRail’s Success with Stadler Fleet Expansion

(FORT WORTH, TEXAS) Nov. 25, 2024 — Trinity Metro is taking bold steps to meet the growing demand for its highly successful TEXRail service. With over 3 million riders since its launch in December 2019, TEXRail continues to grow as a critical transportation option for North Texas. To support this success and prepare for the future, Trinity Metro has announced the addition of four new Stadler DMU FLIRT vehicles to its fleet, with delivery expected in 2027.

The fleet expansion comes as Trinity Metro increases midday train service to 30-mi nute intervals, doubling frequency and enhancing convenience for riders. This forward-looking investment ensures that Trinity Metro’s TEXRail is ready to serve the needs of Tarrant County’s residents and visitors for years to come.

“TEXRail’s remarkable success underscores its vital role in North Texas’ transportation network,” said Rich Andreski, President and CEO of Trinity Metro. “This fleet expansion builds on that success as we work toward creating a world-class transportation system that not only meets the needs of today but also drives innovation, economic growth, and connectivity for the future.”

The new trains will complement the original TEXRail FLIRT fleet, which was assembled under the Buy America Act and put into service in 2019. Since then, Trinity Metro TEXRail has become a trusted transportation option for trips to Dallas-Fort Worth International Airport, events and commuting, with several trains already surpassing 500,000 miles of reliable service.

“Demand for TEXRail continues to rise, and these new train sets will enable us to maintain high service standards while accommodating more riders,” said Reed Lanham, Vice President of Rail for Trinity Metro. “With the recent service enhancements and the upcoming extension to the Medical District, we’re focused on providing an exceptional experience for our customers.”

The Stadler DMU FLIRT vehicles, known for their efficiency and reliability, are designed to deliver consistent performance in diverse climates worldwide. The original TEXRail fleet was the first U.S.-based project for Stadler US, establishing a strong partnership between the two organizations.

“We have a strong partnership with Trinity Metro, that goes back to 2016. The TEXRail project was the first project Stadler US got to assemble on US soil from start to finish,” said Martin Ritter, CEO Stadler US Inc. “We’re honored that Trinity Metro has placed their trust in us once again to expand their current fleet of Stadler vehicles even further.”

With more trains, expanded service, and a vision for continued growth, Trinity Metro and TEXRail are paving the way for an even brighter future for public transportation in North Texas.

About Trinity Metro

Trinity Metro is a regional transportation system that strives to be the preferred choice for simple, safe, and innovative mobility services in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, Trinity Metro On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of Trinity Metro TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B. Trinity Metro was created in 1983 as a regional transportation authority of the State of Texas. The governing body is an 11-member board of directors with eight appointed by the Fort Worth City Council and three by Tarrant County Commissioners Court.

About Stadler

Stadler has been building trains for over 80 years. The provider of mobility solutions in rail vehicle construction, service and signalling has its headquarters in Bussnang in eastern Switzerland. It has a workforce of around 14,500 based in various production and engineering locations as well as more than 80 service locations. The company is conscious of its social responsibility for sustainable mobility and therefore stands for innovative, sustainable and durable quality products. The product range in the field of mainline railways and city transport includes high-speed trains, intercity trains, regional and suburban trains, metros, tramways and trams. Stadler also manufactures main-line locomotives, shunting locomotives and passenger carriages. It is the world’s leading manufacturer in the rack-and-pinion rail vehicle industry.

 

Media contacts:

Trinity Metro

Laura Hanna

Director of Communications

817-215-8973

Laura.Hanna@RideTM.org

 

Stadler US Inc.

Charlotte Thalhammer

Marketing and Communication Manager

Phone: +1 385 394 1921

E-mail: charlotte.thalhammer@stadlerrail.com

 

 

 

Trinity Metro preparing for new bike system rollout

Trinity Metro’s bike sharing team has been hard at work with plans to roll out a new service in early January 2025. Over the last few weeks, the team has been removing bike stations and phasing out Fort Worth Bike Sharing, which has now ceased operations.

“We have been keeping our loyal customers in the loop so they’re aware of the exciting news to come,” said Shawn Tubre, director of the new Trinity Metro Bikes program. “We’re delighted to offer an entirely new system in the coming year. New stations, new bikes, new app, better price structure and a new name – and the timing is perfect for New Year’s resolutions!”

In early 2025, Trinity Metro will introduce a new fleet of bicycles and docking stations for Trinity Metro Bikes. To meet customer needs, 90% of the fleet will be electric bikes while the other 10% will be traditional bikes that fitness-minded riders will enjoy.

“The new system will feature both red traditional bikes and white electric bikes,” said Tubre. “This is the perfect opportunity for providing new bikes to existing customers while also encouraging a new group of recreational cyclists and commuters to try Trinity Metro Bikes.”

 

Thanksgiving rider alert

Trinity Metro will modify some of its services on Thanksgiving Day and the Friday afterwards.

Thursday, Nov. 28

Regular service

Trinity Metro TEXRail

Modified service

Trinity Metro buses and Trinity Metro On-Demand (paratransit)

  • Buses that operate on Sunday, including the Orange Line, will have hourly service.
  • Molly the Trolley will run every 30 minutes.

Trinity Metro On-Demand in Alliance, Mercantile, North Side, Southside, Southeast and South Tarrant will operate 7 a.m.-7 p.m.

Customer Support & Resolution Team representatives will be available 5 a.m.-5 p.m. at 817-215-8600.

No service

Trinity Railway Express (TRE), TRE LINK, and the CentrePort Circulator

Trinity Metro On-Demand in TCC Northeast and Mansfield

Closed: ticket sales kiosk at Fort Worth Central Station 

On Friday, Nov. 29

All services will resume regular service except for TRE, TRE Link and the CentrePort Circulator. TRE and TRE Link will operate on a Saturday schedule. CentrePort Circulator will not operate. Also, Trinity Metro On-Demand TCC Northeast will not operate.

The kiosk will be open 6 a.m.-6 p.m. Customer Support & Resolution Team representatives will be available 5 a.m.-10 p.m. at 817-215-8600.

Ride Trinity Metro Orange Line for only $2

(FORT WORTH, TEXAS) Oct. 31, 2024 — Riding the Trinity Metro Orange Line continues to be the easiest way to travel between downtown Fort Worth and the Fort Worth Stockyards. Plus, Trinity Metro TEXRail riders have two easy options for connecting to the Orange Line because of the convenient connectivity at Fort Worth Central Station and North Side Station.

With Trinity Metro’s simplified fare structure, one-way tickets are only $2 each or customers can buy a day pass for just $4. Plus, riders on the Orange Line have a new innovative payment option: tap-to-pay on the bus by using credit/debit cards (MasterCard or Visa), Apple Pay or Google Pay at the fare box. Riders also have the option of using cash or paying with GoPass. 

Ridership is growing on the new service, and riders have provided some great feedback about what they like, including the artwork on the buses, the frequency of the route and the bus being clean and safe. Customers also praised the bus operators for being courteous, friendly and attentive to driving safely.

Hop on the Orange Line daily from 5 a.m. to 1 a.m. Convenient service runs every 15 minutes, all day long. Let’s Ride!

About Trinity Metro

Trinity Metro is a regional transportation system that strives to be the preferred choice for simple, safe, and innovative mobility services in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, Trinity Metro On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of Trinity Metro TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.