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Trinity Metro TEXRail celebrates 3 million rides

(FORT WORTH, TEXAS) Sept. 24, 2024 — Trinity Metro TEXRail is celebrating another milestone as the commuter rail line marks 3 million rides. The agency commemorated the occasion with a celebratory event Monday morning at Fort Worth Central Station.

The official 3 millionth rider, Lisa, was greeted on the platform at Fort Worth Central Station as she disembarked the train. President and CEO Richard Andreski congratulated her and asked out her riding experience. She touted Trinity Metro TEXRail’s convenience and said she’s glad the train is an option for her.

“I’ve ridden for over two years now, Lisa said. “Everybody should try it!”

Andreski added, “We’re rocking it! Three million riders and we’re going strong.”

“Trinity Metro TEXRail ridership has been phenomenal,” said Reed Lanham, vice president of rail. “We’re seeing continued growth with a 20% increase in ridership over this time last year.”

The commuter rail line has a solid base of commuters, airport travelers and day-trippers, and ridership is always high during festivals and special events. For example, during the four days of GrapeFest, the total ridership was 12,573, a 5.8% increase over the festival dates in 2023. Saturday alone had almost 4,000 rides.

About Trinity Metro TEXRail

Service began in January 2019, and the train celebrated 2 million rides in May 2023. The 27-mile route between Fort Worth and Dallas Fort Worth International Airport features nine stations and convenient service every day of the week. The commuter rail line is a popular choice for people traveling to and from the airport as well as locals who enjoy taking day trips to Fort Worth, North Richland Hills and Grapevine.

 

TEXRail public hearings Sept. 17 for schedule changes

(FORT WORTH, TEXAS) Sept. 4, 2024 — Trinity Metro TEXRail will be hosting two public hearings – on board the train – on Tuesday, Sept. 17, to notify riders about upcoming service changes in October. Representatives from Trinity Metro’s planning department will be on train 244 between North Richland Hills/Smithfield Station and Grapevine/Main Street Station (eastbound 1:12-1:26 p.m.) and train 245 between Grapevine/Main Street Station and North Richland Hills/Smithfield Station (westbound 1:50-2:03 p.m.) to provide information and answer questions. A third public hearing will be 5-6 p.m. Sept. 17 in the community room at Fort Worth Central Station.

The schedule change will include several modifications, including increasing frequency to 30 minutes around midday. When the new schedule begins, TEXRail trains will operate every 30 minutes across the 27-mile corridor from 4:13 a.m. to 6:43 p.m. (departure time from Fort Worth T&P Station). Additional service continues through the night with the last eastbound train arriving at DFW Airport Terminal B Station at 11:36 p.m. Service from the airport will begin at 5:10 a.m. and will continue with 30-minute frequency until 7:40 p.m. with the last westbound train leaving at 11:40 p.m. and arriving at Fort Worth T&P Station at 12:35 a.m.

 

New On-Demand service in Mansfield

July 11, 2024 (TARRANT COUNTY, TX) — Starting July 15, Trinity Metro On-Demand will unveil service changes as part of Trinity Metro’s vision to increase access to public transportation in Tarrant County through its recently expanded contract with TransitTech company Via. 

Trinity Metro On-Demand, which allows riders to book affordable shared rides by app at a moment’s notice, will begin serving Mansfield and Alliance. The first two months of rides are free for riders in these areas. 

 What’s new?

  • Changes to the former Alliance route

o    Trinity Metro On-Demand will replace the on-demand ride service in Alliance that was previously operated by Lyft. 

o    Alliance riders should download the Trinity Metro On-Demand app (available in the App Store and Google Play) to keep riding. 

o    Alliance riders will be picked up and dropped off at “virtual bus stops” a short walk away (just like in the other Trinity Metro On-Demand areas) versus their exact address. This model increases efficiency across the entire area. 

  • New Mansfield route

o    Community members can now book low-cost on-demand rides to get around Mansfield. 

o    Key destinations in the Mansfield boundary include Historic Downtown Mansfield, Mansfield Town Center, TCC Southeast Campus, Mansfield High School, Legacy High School, Mansfield Senior Lifestyles, Elmer W. Oliver Nature Park, Walmart and Kroger.  

Trinity Metro On-Demand rides are free through Sept. 14. Beginning Sept. 15, fares will be $2 one way or $4 for a day pass that includes transfers between TEXRail, Trinity Metro bus and Trinity Metro On-Demand. Because it is a ridesharing program, Trinity Metro On-Demand passengers will be matched with other riders headed in the same direction into one vehicle to create efficient, sustainable shared trips. 

For more information on Trinity Metro On-Demand’s new changes, please visit: https://ridetrinitymetro.org/rider-services/ondemand/

 

Free Wi-Fi on buses

Trinity Metro is offering a new perk for customers: free Wi-Fi on all buses. Riders can easily join the TrinityMetroPublicWi-Fi network by using TrinityMetro as the password.

“Our customers have asked for Wi-Fi to help them stay connected on the move,” said Wayne Gensler, chief operations officer for Trinity Metro. “We listened to their feedback, and we’re happy to provide this service enhancement so everyone has better connectivity, whether it’s for keeping up with work emails, social media or texting.”

Decals are posted behind the bus operator for easy access. That way, riders can join the network after clearing the farebox area.

Free Wi-Fi is the latest in a series of service enhancements, including new seats on all buses and upgraded bus shelters.

Trinity Metro is also working on installing Wi-Fi on all TEXRail trains as an added convenience for riders. 

 

Trinity Metro rolls out Community Partners Program

(FORT WORTH, TEXAS) Oct. 2, 2023 – Trinity Metro is rolling out a new way to partner with not-for-profit organizations to help them promote the important work they perform in our community. A different one will be featured each quarter, and there is no cost to apply for the program.

The Community Partners Program offers agencies the opportunity to be featured on the exterior of Trinity Metro’s Community Bus.

Qualified organizations may apply online for the chance to partner with Trinity Metro on this initiative.

“We are excited about this new program and how it will help local non-profits,” said Melissa Chrisman, vice president of marketing and communications. “We are pleased to partner with Adsposure to cover the bus advertising costs so our community partners can be featured all over town.”

What are the benefits for partners?

In addition to seeing their bus design rolling across Fort Worth, agencies will receive many additional benefits, including:

  • Monthly social media posts​;
  • Monthly features in the Make Your Move e-newsletter​;
  • A write-up on the program landing page;​
  • Opportunity for Trinity Metro employees to support one requested volunteer event;​
  • Option for the partner organization to host a Transit 101 and a ride-along with Trinity Metro staff and join Trinity Metro’s EASYRIDE program.

For more information, visit the Community Partners Program on the Trinity Metro website.

 

Service changes beginning Sept. 17

Each fall and spring, Trinity Metro makes service adjustments to improve service. Beginning Sunday, Sept. 17, 2023, the following improvements will be implemented:

Route 25 – Miller/East Seminary

Frequency will be increased from 30 minutes to 15 minutes on weekdays between 7 a.m. and 7 p.m. and from 60 minutes to 30 minutes in the evenings and on weekends.

Route 4 – East Rosedale

The turnaround pattern at the western end of the line will be altered from Terrell and 7th Avenue to the corner of Rosedale and 8th Avenue.

Route 33 – Felix/Oak Grove

There will be a slight pattern change in the vicinity of Campus Drive & I-20 to avoid time delays associated with left turn signals thus improving on-time performance.

Route 54 – Riverside/Sierra Vista

Buses will depart North Side Station one minute later to allow more time for passengers to transfer from TEXRail and other buses.

Route 91 – North Side Station/Normandale

Buses will depart North Side Station one minute later to allow more time for passengers to transfer from TEXRail and other buses.

 

New option for loading GoPass Wallet

Trinity Metro is making it even easier for customers to use GoPass with a new option of adding cash to their accounts at local retailers. With options like 7-Eleven, CVS and Walgreens, riders can easily add funds to their GoPass accounts while out running errands at familiar stores.

The cash reload is through the VanillaDirect payment platform that gives customers the flexibility to add funds whenever it’s convenient for them.

In addition, GoPass users may utilize Apple Pay, Google Pay or a credit or debit card to add funds at anytime, anywhere.

 

TEXRail offers $5 long-term parking

Beginning Monday, Aug. 15, riders will have another advantage to choosing Trinity Metro TEXRail to the airport. Five of the TEXRail stations – three in Fort Worth and two in North Richland Hills – will have designated parking for only $5 a day.

“This is great news for travelers,” said Chris Nettles, Trinity Metro Board Member and Fort Worth City Councilmember. “Long-term parking is something riders have been wanting, and I am so happy to see Trinity Metro making it happen.”

Tito Rodriguez, Trinity Metro Vice Chair and North Richland Hills City Council Member, said, “We anticipate this will bring more ridership to the already popular TEXRail. People who currently ride will love this new option, and others who haven’t tried it may do so now that we’re offering economical parking.”

Stations in Fort Worth with long-term parking are Fort Worth T&P Station, North Side Station and Mercantile Center Station. In addition, North Richland Hills/Iron Horse Station and North Richland Hills/Smithfield Station will offer long-term parking. On average, each of the five stations will have 20 designated spots for long-term parking.

Customers will be able to make reservations and make payments on the Ace Parking app for Apple or GooglePlay.

 

 

Heat restrictions for trains expected this afternoon

With a forecasted high temperature of 110 degrees and an excessive heat warning issued by the National Weather Service, the hot weather could have an impact on Trinity Metro rail services this afternoon. The most likely scenario would be heat restrictions on speed, which means that TEXRail and Trinity Railway Express would operate at reduced speeds, which will likely generate schedule delays. The anticipated timeframe is 2-7 p.m. today. Similar conditions are expected tomorrow as well.

Bus route service changes begin April 17

(FORT WORTH, TX – April 1, 2022) – In September 2021, Trinity Metro launched A Better Connection – a redesigned bus network to provide an improved system for customers. After reviewing travel patterns and incorporating customer feedback, the agency is implementing several system adjustments on April 17 for better service and efficiency.

Service change highlights

  • Route 4 East Rosedale – To reduce traffic congestion for vehicles going to the garage, the direction of the bus route for the loop around Cook Children’s Hospital will be reversed. The bus stop will be placed on West Terrell Avenue west of 7th Avenue.
  • Route 11 North Beach/Mercantile Center – Last two trips on weekdays and Saturdays and the last trip on Sundays will be adjusted by 5 minutes to meet the last two line-ups at Fort Worth Central Station.
  • Route 16 Alliance Town Center/Mercantile Center Station – Route 16 is interlined with Route 11. The last two trips on weekdays and Saturdays and the last trip on Sundays will be adjusted by 5 minutes so that Route 11 can meet the last two line-ups at Fort Worth Central Station.
  • Route 25 Miller/E. Seminary – On weekdays, one additional morning trip leaving Dr. Dennis Dunkins Transfer Center at 4:50 a.m. to help customers connect with Route 1 and Trinity Railway Express (TRE). In addition, adding one trip in the evening leaving Dr. Dennis Dunkins Transfer Center at 10:50 p.m. Route 25 will also be adjusted going west on Mansfield Highway to cover the Bread Basket Ministries and south on Campus Drive to cover Goodwill Industries North Central Texas.
  • Route 51 Bryant Irvin – Adjust the time at Bryant Irvin and Camp Bowie and Ridgmar Mall timepoints by a minute so that it can connect with Route 2 and Route 91 Normandale/North Side Station.
  • Route 53 University – The cars are parked on Sondra Drive between Blanch Circle and Bailey Avenue making the bus stops inaccessible, so the northbound route will be adjusted going south on University Drive from White Settlement Road and west on Sondra Drive to access the bus stop at Sondra and Blanch.
  • Route 61 Normandale Xpress – After dropping and picking up passengers at Fort Worth Central Station, Route 61 will be altered to go north on Jones Street, west on 6th Street, and south on Houston Street to access the bus stops at Houston/6th and Houston/11th.
  • Route 65 South Park & Ride Xpress – After dropping and picking up passengers at Fort Worth Central Station, Route 65 will be altered to go north on Jones Street, west on 6th Street, and south on Houston Street to access the bus stops at Houston/6th and Houston/11th.
  • Route 89 SPUR/East Lancaster – On weekdays, one westbound trip will be added in the morning leaving Handley Transfer Center at 4:40 a.m. to meet the 5:15 a.m. line-up at Fort Worth Central Station. Also, the next westbound trip in the morning will be adjusted by a minute leaving Handley Transfer Center at 5:15 a.m. to meet the TRE arriving at Fort Worth Central station at 5:55 am. The timepoint for the two eastbound morning trips from Dr. Dennis Dunkins Transfer Center on weekdays are adjusted by two minutes to meet with inbound Route 21.
  • Route 91 Normandale/North Side Station – To provide service along South Normandale Street neighborhood, the eastbound Route 91 will be adjusted going south on West Normandale Street, east on South Normandale Street and south on Portales Drive. In addition, the eastbound Route 91 timepoints will be adjusted to meet with Route 51 Bryant Irvin at Ridgmar Mall.

For questions about your route, call a customer care representative at 817-215-8600.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.