tracking pixel
Alerts

Chat with Us

Category: News Release

Trinity Metro TEXRail temporarily suspends overnight service

(FORT WORTH, TX – June 2, 2020) – Because of growing protests across the region, Trinity Metro will cease TEXRail operations during the curfew hours of 8 p.m. to 6 a.m., beginning today and continuing through Wednesday night/Thursday morning.

The last train departing Fort Worth will leave from Fort Worth Central Station at 6:47 p.m. and arrive at DFW Airport Terminal B Station at 7:36 p.m. The last train from the airport will leave at 6:40 p.m. and arrive in downtown Fort Worth at 7:30 p.m. The first train tomorrow will leave the airport at 6:10 a.m. and arrive at Fort Worth Central Station at 7 a.m. The first train from downtown will depart at 6:17 a.m. and arrive at the airport at 7:06 a.m.

The Mercantile ZIPZONE on-demand service, which connects to rail and bus services at the Mercantile Center Station, will end at 7:30 p.m. instead of 9 p.m. to comply with the curfew.

Previous curfew changes

On Monday, Trinity Metro reduced service in Fort Worth during the city’s curfew hours to protect customers, employees, facilities and assets. Trinity Metro is not operating in Fort Worth between 8 p.m. and 6 a.m. through Wednesday night/Thursday morning.

Several bus routes are scheduled to depart Fort Worth Central Station around 7:15 p.m. Those routes, which run approximately 30 minutes, will depart as planned. At the conclusion of the routes, buses will return to the bus depot. Fort Worth Central Station will be closed at 8 p.m., including Amtrak and Greyhound. Fort Worth T&P Station will also close at 8 p.m. Trinity Metro will keep supervisors and vehicles at the ready in case anything is needed after 8 p.m.

TRE will operate between the Richland Hills Station and Medical/Market Center Station during curfew. Service on the east end was previously reduced to accommodate the curfew in Dallas.

ACCESS paratransit trips that are medically necessary will be provided as needed to meet appointments. All other paratransit trips will be scheduled based on the curfew.

Fort Worth B-Cycle will suspend rentals during the curfew hours.

Customer care will remain on its normal operating schedule. Representatives can be reached at 817-215-8600. Customers are being notified of the service changes via subscription-based rider alerts, the RIDETRINITYMETRO.org website and digital signage at Fort Worth Central Station.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Trinity Metro services reduced during curfew hours

(FORT WORTH, TX – June 1, 2020) – In the interest of public safety, Fort Worth Mayor Betsy Price has called for a curfew beginning at 8 p.m. today. To align with that directive and to protect customers, employees, facilities and assets, Trinity Metro will cease operations in Fort Worth between 8 p.m. and 6 a.m. for the next three nights/mornings.

Several bus routes are scheduled to depart Fort Worth Central Station around 7:15 p.m. Those routes, which run approximately 30 minutes, will depart as planned. At the conclusion of the routes, buses will return to the bus depot. Fort Worth Central Station will be closed at 8 p.m., including Amtrak and Greyhound. Fort Worth T&P Station will also close at 8 p.m. Trinity Metro will keep supervisors and vehicles at the ready in case anything is needed after 8 p.m.

During the three days of curfew, TEXRail will not run service in Fort Worth between 8 p.m. and 6 a.m. Operations will continue during those hours between North Richland Hills/Iron Horse Station and DFW Airport Terminal B Station.

TRE will operate between the Richland Hills Station and Medical/Market Center Station during curfew. Service on the east end was previously reduced to accommodate the curfew in Dallas.

ACCESS paratransit trips that are medically necessary will be provided as needed to meet appointments. All other paratransit trips will be scheduled based on the curfew.

Fort Worth B-Cycle will suspend rentals during the curfew hours.

Customer care will remain on its normal operating schedule. Representatives can be reached at 817-215-8600. Customers are being notified of the service changes via subscription-based rider alerts, the RIDETRINITYMETRO.org website and digital signage at Fort Worth Central Station.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

New transit option in Crowley starts June 1

FORT WORTH, TX – May 26, 2020) – Starting Monday, June 1, Trinity Metro and the City of Crowley are partnering to provide a new on-demand transportation option for Crowley residents. The Crowley ZIPZONE will provide transportation to medical facilities and shopping options within the city as well as connections to four bus routes (route 6, route 65X,  route 66X and route 72) in Fort Worth, plus the South Park & Ride.

“This is a great introduction to public transportation for Crowley residents,” said Jack Thompson, assistant city manager for the City of Crowley. “It will provide people with an easy and affordable way to get around the Crowley area. Since this is a new program, we are excited to get feedback from people using the system so that we can make changes that best meet the needs of the residents.”

The Crowley ZIPZONE, with service provided by Via, will operate 6:30-10 a.m. and 3:30-7 p.m. weekdays and will include service to Texas Health Huguley Hospital Fort Worth South and the Gateway Station shopping center. The fares will be free for the month of June to give everyone a chance to try the new service. Beginning July 1, the cost for a one-way trip will be $3 per passenger.

Primary funding for the ZIPZONE was provided by the North Central Texas Council of Governments through a $333,000 Congestion Mitigation and Air Quality Improvement Program grant.

Tarrant County Commissioner Roy C. Brooks said, “As Tarrant County Commissioner for Precinct One, I was pleased to help forge a partnership between the Regional Transportation Council, Trinity Metro, and Precinct One to provide the residents of the City of Crowley a new way to move within their city and allow them to connect to the larger public transportation network. It is important to have feasible transportation options for all of our Tarrant County cities.”

The new service in Crowley is the third on-demand service for Trinity Metro. A fourth option, the Near Southside ZIPZONE, is planned for this summer.

“We are excited about this opportunity to partner with Crowley to provide service to a new area,” said Wayne Gensler, vice president and chief operating officer of bus and paratransit at Trinity Metro. “This innovative solution will give residents the option of taking transportation within Crowley or connecting to one of our other services.”

About ZIPZONE

Trinity Metro has two other ZIPZONE services. The Mercantile ZIPZONE connects Trinity Metro TEXRail and bus passengers (route 11, route 12 and route 16) to first-mile/last-mile service near Mercantile Center Station. The Alliance ZIPZONE connects with bus route 16 and route 63X/64X, which is a partner route between Trinity Metro and Denton County Transportation Authority. The connecting express routes are operating on a regular schedule and the other bus routes are operating on a Sunday schedule.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Transit agencies set to #SoundTheHorn

(FORT WORTH, TX – May 20, 2020) – For the second time this spring, North Texas public transportation agencies are joining their colleagues across the country in a coordinated day of action to salute frontline transit heroes. At 2 p.m. Thursday, May 21, bus operators, train engineers and paratransit drivers from Trinity Metro, Dallas Area Rapid Transit (DART), Denton County Transportation Authority (DCTA) and Trinity Railway Express (TRE) will sound their horns twice to honor our heroic transportation workers. The first #SoundTheHorn event was held on April 16.

The act of solidarity is a symbolic way to pay tribute to those who continue providing service so that first responders and other essential workers can get to work during the COVID-19 pandemic. Every day, frontline transportation workers provide essential services, making it possible for people to access health care, pharmacies, grocery stores and other critical needs.

Trinity Metro plans to participate with buses, ACCESS paratransit, and Trinity Metro TEXRail.

DART will sound horns across all of their bus, light rail, streetcar and paratransit services.

DCTA will be joining in the salute by sounding horns on its A-train commuter rail and on all buses in operation.

TRE, which is jointly owned and operated by Trinity Metro and DART, will also sound their horns across their commuter rail line between Dallas and Fort Worth.

To help support the effort, all three agencies are encouraging the use of #SoundTheHorn on social media to honor those who serve others.

Trinity Metro to get $55 million from CARES Act funds

(FORT WORTH, TX – May 15, 2020) – Trinity Metro will receive $55 million as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act funding for public transportation. The Regional Transportation Council approved the funding, which can be used for financial impacts from the COVID-19 pandemic.

Trinity Metro’s $55,161,034 will be used toward offsetting losses in the operating budget from decreased sales tax and fare box revenue. The money will also be used for COVID-19 expenses that were incurred to protect passengers and employees.

“The grant funds will primarily cover salaries, wages and lost revenues,” said Bob Baulsir, CEO and president of Trinity Metro. “Most importantly, the money will be used for the health benefits and protections for our employees and customers to ensure Trinity Metro maintains a safe and healthy working and riding environment.”

The funding is part of the $2 trillion CARES Act that President Donald Trump signed into law on March 27. From the CARES Act, the Federal Transit Administration received $25 billion for transit providers to respond to the crisis.

The Dallas-Fort Worth-Arlington Urbanized Area (UZA) received $318 million, which is allocated among 11 transit providers. The North Central Texas Council of Governments (NCTCOG) received the funds for the region and is the designated entity for distributing the money to the area’s providers.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B. 

 

Trinity Metro resumes fare collection

(FORT WORTH, TX – May 11, 2020) – After nearly two months of free fares on buses, TEXRail and ACCESS paratransit, Trinity Metro will resume fare collection on Sunday, May 17.

The agency suspended fares from mid-March to mid-May to help reduce the spread of COVID-19 by increasing social distancing and decreasing interactions between bus operators and passengers and between train conductors and riders.

Since the COVID-19 crisis began, Trinity Metro has been implementing new safety measures. The most recent project was to install transparent safety barriers at the front of all regular bus routes. The safety shield is placed between the driver and the fare box, so customers can easily validate or pay for a ticket when boarding.

“The protective barrier will add a safety layer for our customers and our bus operators,” said Wayne Gensler, vice president and chief operating officer for bus and paratransit. “We also encourage our drivers and passengers to wear masks to help reduce the risk of spreading COVID-19.”

With new safety measures in place, passengers will resume boarding buses from the front.

Social distancing and cleaning

Social distance practices are still in place at passenger shelters and stations and when on board bus, train and paratransit vehicles. Trinity Metro will continue limiting the number of riders to 35 percent of capacity.

Trinity Metro continues to take extra steps to increase the cleaning frequency of high-touch areas such as door handles, railings, seats and benches with disinfectant throughout each shift. Buses, vans and ACCESS vehicles are sanitized daily. Trinity Metro TEXRail trains are disinfected daily after they have been in service.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B. 

Third bus operator tests positive for COVID-19

(FORT WORTH, TX – April 27, 2020) – A third Trinity Metro bus operator has tested positive for COVID-19. The operator drove on 14 Sylvania/NE 28th between April 5 and April 20. The employee worked on Route 14 on April 5-6, April 10-12 and April 16-20, and has been self-quarantined since April 21.

Any passengers who rode Route 14 on these dates should monitor themselves for possible symptoms, contact their healthcare provider if any symptoms develop, and self-quarantine to avoid possibly exposing others.

Update on previous cases

The second bus operator to test positive has been self-quarantined since April 20.

The first bus operator, who tested positive in late March, has fully recovered and is back at work.

Steps to reduce risk

Safeguarding the health and well-being of passengers and employees is Trinity Metro’s top priority. The agency is closely monitoring the rapidly changing situation and are communicating with local, state and national health authorities to reduce the risk of COVID-19 exposure.

Trinity Metro continues to take extra steps to increase the cleaning frequency of high-touch areas such as door handles, railings, seats and benches with disinfectant throughout each shift. Buses, vans and ACCESS vehicles are sanitized daily. Trinity Metro TEXRail trains are disinfected daily after they have been in service.

To help reduce exposure between employees and customers, Trinity Metro is offering free fares on buses, TEXRail and ACCESS paratransit through May 15. Bus riders are encouraged to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs. For additional social distancing, Trinity Metro is reducing seating capacity to 35 percent.

 

 

Second bus operator tests positive for COVID-19

(FORT WORTH, TX – April 24, 2020) – A second Trinity Metro bus operator has tested positive for COVID-19. The operator drives on bus routes 1 South Hemphill, 2 Camp Bowie, 12 Samuels/Mercantile Center, 14 Sylvania/NE 28th, 21 Boca Raton, 26 Ridgmar Mall/Normandale,  27 Como/Ridgmar Mall, 46 Jacksboro Highway and 65X South Park & Ride Xpress.

Here are the dates and routes for the two weeks prior to self-quarantine:

Route 1 – April 12

Route 2 – April 12

Route 12 – April 12

Route 14 – April 14

Route 21 – April 5 and April 19

Route 26 – April 6

Route 27 – April 13

Route 46 – April 9 and April 19

Route 65 – April 9

The employee has been self-quarantined since April 20.

The first bus operator, who tested positive in late March, has fully recovered and is back at work.

Any passengers who rode the routes driven by the operator between April 5 and 19 should monitor themselves for possible symptoms, contact their healthcare provider if any symptoms develop, and self-quarantine to avoid possibly exposing others.

What Trinity Metro is doing

Safeguarding the health and well-being of passengers and employees is Trinity Metro’s top priority. The agency is closely monitoring the rapidly changing situation and are communicating with local, state and national health authorities to reduce the risk of COVID-19 exposure.

Trinity Metro continues to take extra steps to increase the cleaning frequency of high-touch areas such as door handles, railings, seats and benches with disinfectant throughout each shift. Buses, vans and ACCESS vehicles are sanitized daily. Trinity Metro TEXRail trains are disinfected daily after they have been in service.

To help reduce exposure between employees and customers, Trinity Metro is offering free fares on buses, TEXRail and ACCESS paratransit through May 15. Bus riders are encouraged to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs. For additional social distancing, Trinity Metro is reducing seating capacity to 35 percent.

 

 

Trinity Metro extends free rides

(FORT WORTH, TX – April 24, 2020) – To help reduce the COVID-19 risk for customers and employees, Trinity Metro is extending free fares through Saturday, May 16, on buses, Trinity Metro TEXRail and ACCESS paratransit. This is intended to significantly minimize the amount of contact between operators and customers as well as conductors and riders. 

Regular bus service will continue to operate on a modified Sunday schedule seven days a week. Routes that do not operate on Sunday, such as the downtown Lunch Line, 71-Forest Hill and the 991-Juror Shuttle, have been temporarily suspended. The downtown circulator, Molly the Trolley, is not operating through May 31. Express routes 63X/64X and 65X will continue operating on their regular schedules. 

Trinity Metro TEXRail is running on an hourly service, which is based upon the regular schedule, seven days a week. Trinity Railway Express (TRE) is operating six days a week based upon its current Saturday schedule, with no service on Sundays.

ACCESS rides will be available for paratransit customers. ZIPZONE services are not impacted by this temporary change. 

 

Social distancing with free fares

On trains, passengers will sit in alternating rows and only in the window seats to maximize the amount of space between customers and between the conductors and riders. Signs or caution tape will be used to designate unavailable seats.

On buses, passengers will continue to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs.  On the busiest routes, extra operators are ready to pick up passengers in a second bus to limit the number of riders per vehicle. Trinity Metro has reduced seating capacity to 35 percent. The agency will be posting signage on platforms to reinforce appropriate distancing for customers waiting for rides.

Because TRE is a shared service with DART, TRE passengers will need a ticket to ride.

 

How Trinity Metro is helping

Safeguarding the health and well-being of passengers and employees is Trinity Metro’s top priority. The agency is closely monitoring the rapidly changing

situation and is communicating with local, state and national health authorities to reduce the risk of COVID-19 exposure.

Trinity Metro continues to take extra steps to increase the cleaning frequency of high-touch areas such as door handles, railings, seats and benches with disinfectant throughout each shift. Buses, vans and ACCESS vehicles are sanitized daily. Trinity Metro TEXRail trains are disinfected daily after they have been in service.

Operators, conductors and other staff who interact with the public are using face masks, gloves and hand sanitizer to help safeguard customers and employees.

 

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

North Texas agencies ready to #SoundTheHorn

(FORT WORTH, TX – April 15, 2020) – North Texas public transportation agencies are joining their colleagues across the country in a coordinated day of action to salute frontline transit heroes. At 2 p.m. Thursday, April 16, bus operators, train conductors and paratransit drivers from Trinity Metro, Dallas Area Rapid Transit (DART), Denton County Transportation Authority (DCTA) and Trinity Railway Express (TRE) will sound their horns twice to honor our heroic transportation workers.

The act of solidarity is a symbolic way to pay tribute to those who continue providing service so that first responders and other essential workers can get to work during the COVID-19 pandemic. Every day, frontline transportation workers provide essential services, making it possible for people to access health care, pharmacies, grocery stores and other critical needs.

Trinity Metro plans to participate with buses, ACCESS paratransit, and Trinity Metro TEXRail. TRE, which is jointly owned and operated by Trinity Metro and DART, will also participate.

 DART will sound horns across all of their light rail, bus and paratransit services. DCTA will be joining in the salute by sounding horns on its A-train commuter rail and on all buses in operation.

To help support the effort, all three agencies are encouraging the use of #SoundTheHorn on social media to honor those who serve others.