Independence Day is coming up, and we’ve got some service adjustments for the holiday. Buses and ACCESS paratransit will operate on Sunday schedules. TEXRail, ZIPZONE, and The Dash will be on regular schedules. The full details are below. Questions? Call 817-215-8600.
Trinity Metro TEXRail celebrated 2 million rides over the Memorial Day weekend, marking an ongoing trend in ridership growth. In honor of the occasion, agency employees rode the trains to visit with passengers about TEXRail and to offer colorful commemorative t-shirts for riders.
“There’s nothing better than visiting with our customers and hearing their feedback,” said Jon-Erik “AJ” Arjanen, vice president of rail. “We strive to deliver a dynamic customer experience every time, and consistently exceed our 98% on-time performance goal.”
The commuter rail line, which runs between Fort Worth and the Dallas Fort Worth International Airport, started service in 2019 – a year before the COVID pandemic. All agencies faced ridership challenges during the height of the pandemic, but TEXRail’s recovery has now surpassed a staggering 30% increase over pre-pandemic customer trips. Trinity Metro has now reached 89% ridership recovery for both buses and trains.
“Considering the ridership increases over all Trinity Metro services, as an agency, we are almost back to where we were before COVID hit” Arjanen said. “TEXRail’s success is attributed to the entire Trinity Metro family, and is only one of the many reasons that our agency as a whole is on track to reach 100% recovery by the end of the year.”
Trinity Metro will be operating modified services for the Juneteenth holiday on Monday, June 19.
- TRINITY METRO bus, ACCESS paratransit services operate on Sunday schedules.
- TEXRail, TRE, ZIPZONE and The Dash will operate on regular schedules. TRE Link and the CentrePort Circulator will also operate on regular schedules.
- Customer Care Kiosk closed.
- Customer Care phones (817.215.8600) open from 8 a.m. to 5 p.m.
- TRINITY METRO administrative offices closed.
Lunes, 19 de Junio del 2023
- El servicio de autobús de TRINITY METRO y el servicio de paratránsito ACCESS operarán en horario de domingo.
- TEXRail, ZIPZONE, TRE y The Dash operarán en horario regular.
- El quiosco de atención al cliente de TRINITY METRO estará cerrado.
- Las líneas telefónicas de atención al cliente (817.215.8600) estarán abiertas de 8 a.m. a 5 p.m.
- Las oficinas administrativas de TRINITY METRO estarán cerradas.
Trinity Metro has partnered with Tarrant County College (TCC) to make it easier for students, families and friends to attend commencement ceremonies this week. Anyone attending the ceremonies downtown has the option of parking in the Trinity River Campus garage and then riding Trinity Metro’s Route 46 to the Fort Worth Convention Center. Parking in the garage is free and TCC will have bus tickets on hand for riders. TCC is funding the cost of tickets through its EASYRIDE agreement with Trinity Metro.
“We are happy to run extra buses to accommodate people trying to travel to the TCC ceremonies,” said Wayne Gensler, chief operations officer at Trinity Metro. “Downtown parking can be challenging, and we are helping to solve that issue for graduating students and attendees who are celebrating this important milestone.”
Five years ago, Trinity Metro and TCC signed an EASYRIDE agreement that allows students to ride all of Trinity Metro’s services for free. Students use their ID cards and TCC covers the cost, which is a discounted rate of 25% off because of the agreement. Trinity Metro provides options to all TCC campuses and students benefit with unlimited rides to school – plus grocery stores, medical appointments, entertainment options and any other transit needs.
Trinity Metro is always looking for ways to enhance the customer experience, and among the most visible improvements planned are several new bus stop amenities. Sleek prototypes have been installed on Hemphill to share the experience with our riders and the community.
Because Trinity Metro always try to garner feedback, we are inviting the community to tell us whether the new amenities help their commute, and give them the chance to offer their opinions about the look of the stop and the comfort of the bench, among other topics. It’s easy to provide feedback. Scan the QR code at the new stops the next time you’re out riding Route 1. If you happen to be in the area, stop by and take the survey. To make it even easier for you to participate, here are the locations:
- Bus stop 1231 at Hemphill and Allen
- Bus stop 1224 at Hemphill and Vickery
- Bus stop 2056 at Hemphill and Maddox
- Bus stop 3578 at Hemphill and Allen
The new shelters also have bus-sign poles with solar lights at the top and larger waste bins. These aesthetic improvements are great examples of how we can add safety and security enhancements for our customers.
Memorial Day is coming up, and we’ve got some service adjustments for the holiday. Buses and ACCESS paratransit will operate on Sunday schedules. TEXRail and ZIPZONE will be on regular schedules. The full details are below. Questions? Call 817-215-8600.
To accommodate scheduled maintenance, TEXRail will have a brief service disruption late Saturday, May 20, and in the early hours of Sunday, May 21. Regular service will resume at 3:20 a.m. Sunday.
Late-night/early-morning service adjustments
Eastbound trains to DFW Airport
- #278 departing Fort Worth T&P Station at 11:43 p.m. on Saturday, May 20, will terminate at North Side Station, arriving at approximately 11:55 p.m.
- #280 and #182 will NOT operate on Sunday, May 21.
Westbound trains to Downtown Fort Worth
- #275 departing DFW Airport Terminal B Station at 11:40 p.m. Saturday, May 20, will terminate at Mercantile Center Station, arriving at approximately 12:14 a.m.
- #277, #179 and #181 will NOT operate on Sunday, May 21.
If you have no other means of transportation to essential employment during this time, please call customer care at 817-215-8600 by 5 p.m. Thursday, May 18. Representatives will be able to help you with travel arrangements.
The magic of Main Street Fest returns to historic downtown Grapevine May 19-21, 2023!
Trinity Metro TEXRail, the Official Commuter Rail Provider, can deliver you and your family for three fun-filled days of breath-taking shows, a Craft Brew Experience, live music and a street fair with flair.
Download and use the GoPass mobile app to receive a 50% discount on the purchase of a Trinity Metro Local Day Ticket for your round-trip ride and avoid parking fees in Grapevine. Click the link below for complete details. Use the appropriate promo code listed below to save each day of the event.
Adult: MSF23A *Reduced: MSF23R
AND … present proof of TEXRail ridership at Main Street Fest entrance gates for $2 off your general admission!
*Reduced fares available (with valid ID) for seniors 65+, persons with disabilities, Medicare card holders, youth ages 5-19 and veterans with proof of status.
Trinity Metro is making it even easier for customers to use GoPass with a new option of adding cash to their accounts at local retailers. With options like 7-Eleven, CVS and Walgreens, riders can easily add funds to their GoPass accounts while out running errands at familiar stores.
The cash reload is through the VanillaDirect payment platform that gives customers the flexibility to add funds whenever it’s convenient for them.
In addition, GoPass users may utilize Apple Pay, Google Pay or a credit or debit card to add funds at anytime, anywhere.
(FORT WORTH, TEXAS) April 25, 2023 – Trinity Metro, City of Fort Worth and North Central Texas Council of Governments (NCTCOG) welcomed United States Department of Transportation Deputy Secretary Polly Trottenberg to Fort Worth for a discussion and a tour of Trinity Metro TEXRail.
Trinity Metro President and CEO Richard Andreski, Fort Worth Mayor Mattie Parker and North Central Texas Council of Governments (NCTCOG) Transportation Director Michael Morris along with other local representatives joined the meeting with the federal delegation.
“Richard Andreski and the Trinity Metro team are doing incredible work implementing innovative transportation solutions for Fort Worth residents, and it was a pleasure to have the opportunity to talk with Deputy Secretary Polly Trottenberg about these efforts and plans for the future of transit in our rapidly growing city,” said Mayor Parker.
The group discussed how Trinity Metro delivered the original TEXRail project on time and under budget, which has provided the funding for the upcoming extension of the passenger railway to the Medical District. Other discussion topics included Safe Streets and Roads for All (SS4A) program, the newly proposed Fort Worth streetcar and rapid transit improvements for East Lancaster Avenue.
“Collaboration is key to successful transportation initiatives,” Director Morris said. “We enjoyed sharing our plans with Deputy Secretary Trottenberg and showing how NCTCOG, Trinity Metro and City of Fort Worth are focused on future transit options for the betterment of North Texas.”
“This was a tremendous opportunity to welcome Deputy Secretary Polly Trottenberg to Fort Worth to discuss TEXRail and strong ridership growth at Trinity Metro,” Andreski said. “We are proud of what we have accomplished together with our federal and local partners. The future is bright for public transportation in Tarrant County.”
The group also toured Fort Worth Central Station and took a ride on TEXRail from Fort Worth Central Station to North Side Station.
About Trinity Metro
Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.
About City of Fort Worth
The City of Fort Worth began as a tiny outpost and today, thrives as the 13th largest city with more than 900,000 people. The City blends its cattle and oil heritage seamlessly with an ever-growing, diverse city of new businesses and industries. Fort Worth is one of the fastest growing large cities in the nation, focused on economic development growth, innovative transportation and mobility solutions, quality education opportunities, and building safer, more prosperous communities.
About North Central Texas Council of Governments
NCTCOG is a voluntary association of local governments established in 1966 to assist local governments in planning for common needs, cooperating for mutual benefit and coordinating for sound regional development.
NCTCOG’s purpose is to strengthen both the individual and collective power of local governments and to help them recognize regional opportunities, eliminate unnecessary duplication, and make joint decisions. NCTCOG serves a 16-county region of North Central Texas, which is centered in the two urban centers of Dallas and Fort Worth. Currently, NCTCOG has 229 member governments including 16 counties, 169 cities, 19 school districts and 27 special districts. For more information on the Transportation Department, visit www.nctcog.org/trans.