ON-DEMAND

TRINITY METRO ON-DEMAND

Book your On-Demand ride within select Tarrant County communities.

On-Demand is a ridesharing transit solution that uses smartphone technology and a fleet of dedicated vehicles to provide trips within specific service boundaries. This convenient on-demand option gives you the flexibility to travel when you choose rather than committing to a preset schedule. On-Demand allows you to request trips in real time through the GoPass mobile app or over the phone by selecting a pickup point and destination.

Your fare covers corner-to-corner travel between your location and a pre-set destination you select when booking your ride. This is a flat-fee service. The price will not increase based on your location or service area.

On-Demand rides are included with all Trinity Metro multi-ride tickets! That means you may purchase any multi-ride ticket option, and On-Demand rides in the Alliance, Mansfield, Mercantile, Southeast, Southside and South Tarrant areas are included at no additional cost. You may transfer between TEXRail, Trinity Metro bus routes, Trinity Railway Express and On-Demand for one low fare.

When booking your On-Demand ride in the app, simply select the ticket button in the middle of the screen to indicate that you already have a valid ticket when booking your ride. Then, when you board the On-Demand vehicle, the driver will ask to see your Trinity Metro ticket for validation.

Download the GoPass mobile app today to rideshare with ease.

Choose an On-Demand area below for details, rates and hours of operation. Please note that service hours do vary by area.

Try it out! On-Demand rides within the Alliance & Mansfield boundaries will be free through Sept. 14, 2024.

ALL AREAS

ALLIANCE

MANSFIELD

MERCANTILE

SOUTH TARRANT

SOUTHEAST

SOUTHSIDE

Trinity Metro On-Demand in Mansfield - Now Available!

The City of Mansfield may now enjoy greater mobility within its community with the launch of Trinity Metro On-Demand ridesharing featuring door-to-door service.

Trinity Metro On-Demand delivers riders to many fun-filled and essential destinations, including Historic Downtown Mansfield, parks, shops, restaurants, plus grocery stores and medical facilities.

This new service offers connectivity with other Trinity Metro services, including buses and TEXRail through transfers at Tarrant County College Southeast Campus via the Southeast ZIPZONE on-demand rideshare service.

You are able to book rides straight from your phone, get picked up in minutes, and access local shops, restaurants and workplaces without needing a car.

Trinity Metro On-Demand hours of operation in Mansfield:
Monday-Friday: 7 a.m.-7 p.m.

To use Trinity Metro On-Demand, download the GoPass mobile app on your smartphone and add your payment method in advance. Great news! Trinity Metro On-Demand Mansfield is free through Sept. 14, 2024. Try it out!

Trinity Metro On-Demand rideshare service is now available in the Alliance area.

The Alliance ZIPZONE service operated by Lyft has ended.

Trinity Metro On-Demand Alliance offers connections to bus routes 16 near Alliance Town Center and with bus route 63X at the North Park & Ride.

Trinity Metro On-Demand Alliance hours of operation are:

Weekdays: 4:30 a.m.-7:30 p.m.
Weekends: 5:30-7:30 a.m. and 4-7:30 p.m.

To use Trinity Metro On-Demand, download the GoPass mobile app on your smartphone and add your payment method in advance. Great news! Trinity Metro On-Demand Alliance is free through Sept. 14, 2024.

Beginning Sunday, Sept. 15, fees for the service will be $2 per passenger per ride or FREE with the purchase of any multi-ride Trinity Metro ticket.

Using ZIPZONE in the Mercantile zone

Riding ZIPZONE in the Mercantile area gets you many places. Riders may venture north to North Tarrant Parkway and south to East Long Avenue. Reach popular destinations such as the Walmart Supercenter, Medical City Alliance and Meacham Airport to name a few.

Riders may also connect to TEXRail at Mercantile Center Station and North Side Station, as well as to bus routes 11, 12, 15, 16, 45, 54 and 91.

Consult the Mercantile ZIPZONE map here to see where you may go.

Hours of operation

Monday-Friday: 5:30 a.m.-9 p.m.

Fees

$1 or $3 per passenger per ride, depending on location, or FREE with any multi-ride Trinity Metro ticket.

When booking your ride, simply select the “ticket” toggle button in the middle of the screen to indicate that you already have a valid ticket when booking your ride. Then, when you board the ZIPZONE vehicle, the driver will ask to see your Trinity Metro ticket for validation.

To use ZIPZONE:

Download the GoPass mobile app on your smartphone.
Add your payment method.
With the app, type in your destination and select your trip.
Then, just wait for your ZIPZONE-branded van to pick you up and zip you away.

It’s that simple. Zip in. Zip out. But please, don’t skip out.

For riders who do not show up or cancel after requesting a ride, an automatic charge of 50% will be assessed.

Using the Southeast ZIPZONE

The Southeast ZIPZONE allows travel to and from sites such as Tarrant County College – South Campus, Tarrant County College – Southeast Campus, Tarrant County Resource Connection, the Fort Worth VA Clinic, plus access to an array of shopping and dining destinations. You may ride ZIPZONE here between 7 a.m. and 7 p.m. Monday through Friday.

The zone’s coverage map has expanded to include streets north to Berry Street in Fort Worth, as well as all destinations within the City of Forest Hill. The expanded zone offers access to new locations including the Texas Department of Public Safety and the Eugene McCray Community Center, among others.

Book rides straight from your phone, get picked up in minutes, and access local shops, restaurants and workplaces without needing a car.

The Southeast ZIPZONE offers connections to bus routes 4, 5, 24, 25, 28, 33, 54 and 55.

Southeast ZIPZONE hours of operation

Monday-Friday: 7 a.m.-7 p.m.

FEES

$3 per passenger per ride or FREE with any multi-ride Trinity Metro ticket.

When booking your ride in the app, simply select the “ticket” toggle button in the middle of the screen to indicate that you already have a valid ticket when booking your ride. Then, when you board the ZIPZONE vehicle, the driver will ask to see your Trinity Metro ticket for validation.

To use ZIPZONE:

Download the GoPass mobile app on your smartphone.
Add your payment method.
With the app, type in your destination and select your trip.

If you prefer, you may also schedule a ride by simply calling 817-215-8600. Please note that should you call to book a ride (instead of using the app), please be sure to call at least 15 minutes prior to the end of service hours.

Then, just wait for your ZIPZONE-branded van to pick you up and zip you away.

It’s that simple. Zip in. Zip out. But please, don’t skip out.

For riders who do not show up or cancel after requesting a ride, an automatic charge of 50% will be assessed.

Southside ZIPZONE includes Texas Wesleyan University and Fort Worth Botanic Garden

The Southside ZIPZONE features many exciting destinations. Zip to the Fort Worth Botanic Garden, as well as the Texas Wesleyan University campus. That is in addition to accessing the hospitals and facilities within the Medical District and the many popular destinations along Magnolia Avenue and grocery stores and services throughout the Southside, plus the TCU campus, the Fort Worth Zoo and the vibrant entertainment district along the West 7th corridor, including Artisan Circle and Montgomery Plaza.

More of Fort Worth is easily accessible through the Southside ZIPZONE. It’s the perfect solution for no-hassle parking – no need to search for a spot because your ride can drop you off near your choice of destinations!

Riders may also connect to TEXRail and Trinity Railway Express at Fort Worth T&P Station or to bus routes 1, 2, 4, 5, 6, 24, 28, 52, 53, 54 and The Dash.

Consult the expanded Southside ZIPZONE map here to see where you may go.

Hours of operation

Sunday-Wednesday: 6 a.m.-8 p.m.

Thursday-Saturday: 6 a.m.-midnight

Fees

$3 per passenger per ride or FREE with any multi-ride Trinity Metro ticket.

To use ZIPZONE:

Download the GoPass mobile app on your smartphone.
Add your payment method.
With the app, type in your destination and select your trip.
Then, just wait for your ZIPZONE-branded van to pick you up and zip you away.

It’s that simple. Zip in. Zip out. But please, don’t skip out.

For riders who do not show up or cancel after requesting a ride, an automatic charge of 50% will be assessed.

Using the South Tarrant ZIPZONE

The South Tarrant ZIPZONE includes the Cities of Crowley, Everman and portions of south Fort Worth. You may ride ZIPZONE throughout southern Tarrant County between 7 a.m. and 7 p.m. Monday through Friday.

Book rides straight from your phone, get picked up in minutes, and access local shops, restaurants and workplaces without needing a car.

The South Tarrant ZIPZONE offers connections to bus route 65X at the South Park & Ride and bus routes 5, 6, 33, 52, 66X and 72.

South Tarrant ZIPZONE hours of operation

Monday-Friday: 7 a.m.-7 p.m.

FEES

$3 per passenger per ride or FREE with any multi-ride Trinity Metro ticket.

To use ZIPZONE:

Download the GoPass mobile app on your smartphone.
Add your payment method.
With the app, type in your destination and select your trip.

If you prefer, you may also schedule a ride by simply calling 817-215-8600. Please note that should you call to book a ride (instead of using the app), please be sure to call at least 15 minutes prior to the end of service hours.

Then, just wait for your ZIPZONE-branded van to pick you up and zip you away.

For riders who do not show up or cancel after requesting a ride, an automatic charge of 50% will be assessed.