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Category: News Release

Thanksgiving rider alert

Trinity Metro will modify some of its services on Thanksgiving Day and the Friday afterwards.

Thursday, Nov. 28

Regular service

Trinity Metro TEXRail

Modified service

Trinity Metro buses and Trinity Metro On-Demand (paratransit)

  • Buses that operate on Sunday, including the Orange Line, will have hourly service.
  • Molly the Trolley will run every 30 minutes.

Trinity Metro On-Demand in Alliance, Mercantile, North Side, Southside, Southeast and South Tarrant will operate 7 a.m.-7 p.m.

Customer Support & Resolution Team representatives will be available 5 a.m.-5 p.m. at 817-215-8600.

No service

Trinity Railway Express (TRE), TRE LINK, and the CentrePort Circulator

Trinity Metro On-Demand in TCC Northeast and Mansfield

Closed: ticket sales kiosk at Fort Worth Central Station 

On Friday, Nov. 29

All services will resume regular service except for TRE, TRE Link and the CentrePort Circulator. TRE and TRE Link will operate on a Saturday schedule. CentrePort Circulator will not operate. Also, Trinity Metro On-Demand TCC Northeast will not operate.

The kiosk will be open 6 a.m.-6 p.m. Customer Support & Resolution Team representatives will be available 5 a.m.-10 p.m. at 817-215-8600.

Ride Trinity Metro Orange Line for only $2

(FORT WORTH, TEXAS) Oct. 31, 2024 — Riding the Trinity Metro Orange Line continues to be the easiest way to travel between downtown Fort Worth and the Fort Worth Stockyards. Plus, Trinity Metro TEXRail riders have two easy options for connecting to the Orange Line because of the convenient connectivity at Fort Worth Central Station and North Side Station.

With Trinity Metro’s simplified fare structure, one-way tickets are only $2 each or customers can buy a day pass for just $4. Plus, riders on the Orange Line have a new innovative payment option: tap-to-pay on the bus by using credit/debit cards (MasterCard or Visa), Apple Pay or Google Pay at the fare box. Riders also have the option of using cash or paying with GoPass. 

Ridership is growing on the new service, and riders have provided some great feedback about what they like, including the artwork on the buses, the frequency of the route and the bus being clean and safe. Customers also praised the bus operators for being courteous, friendly and attentive to driving safely.

Hop on the Orange Line daily from 5 a.m. to 1 a.m. Convenient service runs every 15 minutes, all day long. Let’s Ride!

About Trinity Metro

Trinity Metro is a regional transportation system that strives to be the preferred choice for simple, safe, and innovative mobility services in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, Trinity Metro On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of Trinity Metro TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Anette Landeros named CSO

Her experience and record of innovation will further accelerate Trinity Metro’s bold plans for seamless, tech-forward, and community-driven services.

(FORT WORTH, TEXAS) Oct. 23, 2024 — Trinity Metro is excited to announce the appointment of Anette Landeros as its Chief Strategy Officer, effective December 2024. This newly created position reflects Trinity Metro’s commitment to taking its innovation and strategic planning to the next level as it continues to expand services and enhance connectivity across the region.

Anette Landeros brings a wealth of expertise to the role. As President and CEO of the Fort Worth Hispanic Chamber of Commerce, she led the organization to new heights of success. Before her tenure at the Chamber, Landeros spent 12 years with the U.S. Department of Transportation in the Office of the Inspector General. Her extensive background in both community leadership and transportation makes her the ideal person to help guide Trinity Metro’s ambitious growth plans.

“As we continue to set new records with TEXRail and Trinity Railway Express ridership and see rapid growth in the popularity of the Orange Line, this is the perfect time to bring Anette on board,” said Rich Andreski, President and CEO of Trinity Metro. “Anette has an incredible understanding of the Fort Worth community and transportation. Her leadership will be instrumental in shaping our strategic initiatives and driving forward-thinking solutions for the future.”

Landeros joins Trinity Metro at a time of unprecedented momentum. The agency’s services, including TEXRail, Trinity Railway Express, and the Orange Line, are breaking ridership expectations, and new initiatives are underway to expand the network further. As Chief Strategy Officer, Landeros will oversee the development of strategies that support both immediate goals and long-term growth.

“I am honored to step into this role at such an exciting time for Trinity Metro,” Landeros said. “Transportation is the backbone of opportunity, and Trinity Metro is leading the way in creating a connected, vibrant future for our region. I look forward to helping the agency reach new milestones and ensuring we continue to deliver exceptional services that benefit our entire community.”

Jeff Davis, Chairman of the Board for Trinity Metro, expressed his enthusiasm regarding Landeros’ appointment: “Trinity Metro has built a culture of integrity and excellence under Rich Andreski’s leadership. Anette is a fantastic addition to the very capable Trinity Metro leadership team and will bring her unique perspective and talents to expand public transportation throughout Tarrant County.”

As Trinity Metro looks ahead to an exciting future, the creation of the Chief Strategy Officer role underscores the agency’s focus on innovation, strategic partnerships, and community impact. With Landeros at the helm of strategy, Trinity Metro is well-positioned to continue its upward trajectory, building on current successes and laying the groundwork for transformative new initiatives.

About Trinity Metro

Trinity Metro is a regional transportation system that strives to be the preferred choice for simple, safe, and innovative mobility services in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, Trinity Metro On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of Trinity Metro TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Trinity Metro TEXRail offers enhanced schedule, beginning Nov. 3

(FORT WORTH, TEXAS) Oct. 22, 2024 — Beginning Sunday, Nov. 3, Trinity Metro TEXRail’s schedule will increase to 30 minutes during midday service, which is currently hourly. This service improvement will provide consistent half-hour frequency for the majority of service hours.

 “We’ve studied ridership patterns and noticed a surge in passengers in the middle of the day,” Vice President of Rail Reed Lanham said. “With more customers traveling at the time, we chose to adapt the schedule to meet customer demand and provide greater convenience and to accommodate commuters.”

For passengers traveling from Fort Worth T&P Station to DFW Airport Terminal B Station, the first trip will be at 4:13 a.m., and the 30-minute frequency will continue through the 6:43 p.m. departure. The night trains will be on hourly service, with the last one leaving at 10:43 p.m.

Travelers heading west from the airport will enjoy 30-minute frequency beginning at 5:10 a.m. and continuing through 7:40 p.m. Hourly service follows for nighttime hours, with the last full-route train leaving DFW Airport Terminal B Station at 11:40 p.m. An additional train from the airport leaves at 12:30 a.m. and travels to Mercantile Center Station.

“The enhanced schedule makes it easier and more convenient for Trinity Metro TEXRail riders to travel,” said Lanham. “Customers won’t need to wonder when the next train is arriving because our new schedule will be consistent and easy to use.”

Trinity Metro TEXRail, which runs between Fort Worth and Dallas Fort Worth International Airport, operates on the same schedule every day throughout the year. Its nine stations are located in Fort Worth, North Richland Hills and Grapevine.

 

Trinity Metro offers free rides for voting on Election Day

Trinity Metro will offer free rides for voting on all local services on Election Day, which is Tuesday, Nov. 5. Customers who are riding to or from the polls are eligible for free rides on Trinity Metro buses, Trinity Metro On-Demand rideshare services (including paratransit) and Trinity Metro TEXRail. Free rides also include Trinity Railway Express stations in Tarrant County, including CentrePort.

To obtain a free ride, customers should notify their driver or train conductor that they are traveling to or from a voting location.

Ride Trinity Metro to see Big Boy

If you’re planning to go see Big Boy during his Fort Worth visit, ride Trinity Metro for an easy connection to Fort Worth T&P Station. Known as the world’s largest operating steam locomotive, Big Boy was built by Union Pacific and will be on display 9 a.m.-3 p.m. Thursday, Oct. 10, and 9 a.m.-1 p.m. Friday, Oct. 11.

Traveling to Fort Worth T&P Station

Ride Trinity Metro TEXRail, which runs between Fort Worth and DFW Airport.

Ride Trinity Railway Express, which runs between Fort Worth and Dallas.

Ride Trinity Metro On-Demand Southside.

Ride Trinity Metro bus Route 6 or Molly the Trolley.

Ride Fort Worth Bike Sharing, which offers a special code for a free day pass: BIKE1024.

About Big Boy

Big Boy No. 4014 holds a place of immense significance in American railroad history. Introduced in the 1940s, it was designed to haul heavy freight loads across the challenging terrain of the American West. With its massive size and impressive power, the Big Boy revolutionized freight transportation, allowing for more efficient and economical movement of goods.

Of the eight remaining Big Boys in existence today, No. 4014 is the only one still in operation. The seven other remaining Big Boys are on public display in St. Louis, Mo.; Dallas, Texas; Omaha, Neb.; Denver, Colo.; Scranton, Pa; Green Bay, Wis.; and Cheyenne, Wyo.

Trinity Metro TEXRail celebrates 3 million rides

(FORT WORTH, TEXAS) Sept. 24, 2024 — Trinity Metro TEXRail is celebrating another milestone as the commuter rail line marks 3 million rides. The agency commemorated the occasion with a celebratory event Monday morning at Fort Worth Central Station.

The official 3 millionth rider, Lisa, was greeted on the platform at Fort Worth Central Station as she disembarked the train. President and CEO Richard Andreski congratulated her and asked out her riding experience. She touted Trinity Metro TEXRail’s convenience and said she’s glad the train is an option for her.

“I’ve ridden for over two years now, Lisa said. “Everybody should try it!”

Andreski added, “We’re rocking it! Three million riders and we’re going strong.”

“Trinity Metro TEXRail ridership has been phenomenal,” said Reed Lanham, vice president of rail. “We’re seeing continued growth with a 20% increase in ridership over this time last year.”

The commuter rail line has a solid base of commuters, airport travelers and day-trippers, and ridership is always high during festivals and special events. For example, during the four days of GrapeFest, the total ridership was 12,573, a 5.8% increase over the festival dates in 2023. Saturday alone had almost 4,000 rides.

About Trinity Metro TEXRail

Service began in January 2019, and the train celebrated 2 million rides in May 2023. The 27-mile route between Fort Worth and Dallas Fort Worth International Airport features nine stations and convenient service every day of the week. The commuter rail line is a popular choice for people traveling to and from the airport as well as locals who enjoy taking day trips to Fort Worth, North Richland Hills and Grapevine.

 

Trinity Metro On-Demand expands service 

(FORT WORTH, TEXAS) Sept. 17, 2024 — On Sunday, Trinity Metro On-Demand launched additional service area adjustments and fare simplification to expand access to transit for more people in Tarrant County. Service updates include a new Trinity Metro On-Demand North Side.

What’s new? 

New North Side region

  • Trinity Metro On-Demand North Side replaced Trinity Metro bus route 45. Key destinations in the North Side area include Savers, Walmart, QuikTrip and TCC Northwest. 

New Tarrant County College Northeast region

  • Trinity Metro On-Demand TCC Northeast replaced Trinity Metro bus route 23. On-Demand service will provide direct trips ONLY between Trinity Lakes Station and TCC’s Northeast Campus. 

What changed?

Changes to the existing Southside, South Tarrant and Mercantile regions

  • Sycamore Heights was added to the existing Trinity Metro On-Demand Southside region 
  • Crowley and Everman are no longer served in the Trinity Metro On-Demand South Tarrant region as the cities have opted to not provide funding for these neighborhoods after grant funding ended. 
  • Blue Mound is no longer in the Trinity Metro On-Demand Mercantile region because residents voted to discontinue service. 

The new changes are part of Trinity Metro’s vision for a future of tech-enabled public transportation network through its recently expanded contract with TransitTech company Via. New users can download the Trinity Metro On-Demand app (available in the App Store and Google Play) or call 817-215-8600 to book a shared ride in a moment’s notice. 

“Via is proud to continue our work with Trinity Metro to double down on our shared vision for tech-enabled, rider-centric public transportation,” said Alex Lavoie, co-COO at Via. “Together, we are reimagining transit in Tarrant County to be more resilient and accessible – a crucial step to helping this community pace with population growth and evolving needs.” 

“Trinity Metro On-Demand has proven to be a popular choice for riders,” said Trinity Metro Chief Operations Officer Wayne Gensler. “Customers tell us they enjoy the convenience and affordable fares, and we see that reflected in our growing ridership numbers. We anticipate these latest expansions will provide the opportunity for more riders to try out the service.”

Fare information 

  • Trinity Metro On-Demand’s regular fares are now $2 per ride (formerly $3) as part of the agency’s fare simplification plan. 
  • The following groups may ride for just $1: seniors 65+, veterans, individuals with disabilities, Medicare card holders, youth ages 5-19, and qualifying TCC students ride free. Riders may be asked to show valid ID as proof of eligibility for reduced fares.
  • Riders can also purchase $4 day passes, which include transfers between Trinity Metro TEXRail, Trinity Metro buses and Trinity Metro On-Demand services.

For more information on Trinity Metro On-Demand’s new changes, please visit: https://ridetrinitymetro.org/rider-services/ondemand/

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, Trinity Metro TEXRail, ACCESS paratransit, On-Demand rideshare services, Fort Worth Bike Sharing, vanpools and Trinity Railway Express. TRE, a 34-mile commuter rail line jointly owned and operated by Trinity Metro and DART, operates between Fort Worth and Dallas. Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

About Via

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair-accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world’s most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

 

 

Long-term parking

(FORT WORTH, TX – July 12, 2024) – Did you know that TEXRail can make your summer travel plans easier?  Five of the TEXRail stations have an average of 20 spots for long-term parking to give travelers an economical option when riding TEXRail to DFW Airport to catch a flight.

Long-term parking options:

  • Fort Worth T&P Station
  • North Side Station
  • Mercantile Center Station
  • North Richland Hills/Iron Horse Station
  • North Richland Hills/Smithfield Station

Customers may make reservations and payments on the Ace Parking app for Apple or GooglePlay. The cost is only $5 a day. Overflow parking will continue to be offered through Jan. 8. Trinity Metro is working with Ace to reflect the additional parking for customers.

For questions about the app, completing payments and where to park if all of the spaces are full, contact Darrin Smith, Ace parking account manager and site manager, at 214-724-6758 or dlsmith@aceparking.com.

Payment disruption at ticket vending machines 

Update 1:45 p.m., Sept. 10, 2024 –

Ticket vending machines technical issue has been resolved and customers can resume utilizing credit cards to purchase tickets.

–

Trinity Metro’s ticket vending machines are experiencing a technical issue that prevents credit card payments from being processed. The disruption began on Monday morning, Sept. 9, and there is not an estimate at this time about when the issue will be resolved.  

Riders still have multiple options for purchasing tickets: paying with cash at the ticket vending machine, using cash or credit card at the kiosk inside Fort Worth Central Station, or purchasing tickets through the GoPass app.