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TEXRail trains emblazoned with new names

To generate some fun customer engagement, Trinity Metro held a train-naming contest to give an individual identity to each of TEXRail’s trains. Since 2019, only one TEXRail train has had its own identity: Spike, which was the last of the eight trains to be delivered.

The competition drew an amazing response with more than 1,000 suggestions. Now each of the TEXRail trains has a new name to complete the fleet. Thanks to the community for offering up a great variety of identities. Spike will keep his name, and now we’ve got Zippy, Miles, Ranger, Bluebonnet, Panther, Maverick and Vaquero.

Congratulations to our winners! Thank you for participating in our contest and helping us name the trains. 

 

 

 

TEXRail resumes regular service

Earlier this week, Trinity Metro TEXRail suspended service to perform scheduled maintenance on the tracks of the commuter rail line traveling between downtown Fort Worth and DFW International Airport.  

Customers who live or work around the stations or tracks may have noticed increased activity as preventive rail grinding was completed. Rail grinding is a maintenance strategy aimed at reducing rail wear while improving the stability and function of the trains. Trinity Metro TEXRail employees completed the scheduled maintenance on time, and regular TEXRail service resumed as planned on Wednesday, Nov. 15, 2023.  

Trinity Metro is committed to maintaining an outstanding and safe customer experience and appreciates our customers’ patience during this vital process. Except for scheduled maintenance, Trinity Metro TEXRail operates seven days a week, year-round.  

Free transit option for TCC Commencement

Trinity Metro has partnered with Tarrant County College (TCC) to make it easier for students, families and friends to attend commencement ceremonies this week. Anyone attending the ceremonies downtown has the option of parking in the Trinity River Campus garage and then riding Trinity Metro’s Route 46 to the Fort Worth Convention Center. Parking in the garage is free and TCC will have bus tickets on hand for riders. TCC is funding the cost of tickets through its EASYRIDE agreement with Trinity Metro.

“We are happy to run extra buses to accommodate people trying to travel to the TCC ceremonies,” said Wayne Gensler, chief operations officer at Trinity Metro. “Downtown parking can be challenging, and we are helping to solve that issue for graduating students and attendees who are celebrating this important milestone.”

Background

Five years ago, Trinity Metro and TCC signed an EASYRIDE agreement that allows students to ride all of Trinity Metro’s services for free. Students use their ID cards and TCC covers the cost, which is a discounted rate of 25% off because of the agreement. Trinity Metro provides options to all TCC campuses and students benefit with unlimited rides to school – plus grocery stores, medical appointments, entertainment options and any other transit needs.

 

TEXRail and Trinity Railway Express (TRE) service is restored

Trinity Metro TEXRail and Trinity Railway Express (TRE) were recently impacted by a network outage resulting from a fiber cable cut near a data center in Kansas City, Missouri.

Earlier today, rail operations teams were notified of a network outage impacting dispatch systems for both railways, causing a loss in communications between our operating center and the vehicles. Without this critical system in place, both commuter railroads suspended service for the safety of staff and customers.

As of 11 a.m., the network outage has been restored and rail operations systems are coming back online. 

“We are pleased to be able to resume service and that the issue has been resolved. With the network outage restored, we are able to once again operate Trinity Metro TEXRail and TRE safely for our employees and customers,” said Richard W. Andreski, Trinity Metro President and CEO. “I am impressed with our rail, bus, and customer service teams who rose to the occasion and were able to quickly address and resolve the problem while providing solutions and excellent customer service. It is a busy weekend around DFW. Public transportation is vital to our community and all those that plan to visit numerous special events or are commuting to employment. We are happy to see our services resume for the thousands of passengers who have made TEXRail and TRE part of their travel plans.”

Rail passengers may experience delays as the systems return. Crews will make adjustments as needed to return to the regular schedule. Trinity Metro ENVOY staff remain on-site to assist customers. Customers who continue to be impacted should call Trinity Metro Customer Care phone lines at 817-215-8600. Staff is on-hand to provide up-to-date information.

We appreciate our customers’ patience during this time.

TEXRail and Trinity Railway Express (TRE) not operating due to network outage

Trinity Metro TEXRail and Trinity Railway Express (TRE) are currently being impacted by a network outage resulting from a fiber cable cut near a data center in Kansas City, Missouri.

Early this morning, rail operations teams were notified of a network outage impacting dispatch systems for both railways, causing a loss in communications between our operating center and the vehicles. Without this critical system in place, both commuter railroads have suspended service. Operations management is working diligently to resolve the issue and determine a timeline in which trains can safely resume service.

“Trinity Metro prides ourselves on the safety and reliability of both TEXRail and TRE services. TEXRail in particular has successfully operated above 95% on-time performance since the service began in January 2019”, said Trinity Metro President and CEO, Richard W. Andreski. “While reliability is a driving force of our success we are also committed to providing a safe operation for our staff and customers. Without this vital communications lifeline, safe rail operation is not possible at this time. We are investing all efforts into quickly resolving the issue and finding solutions that will make it possible to resume services in a manner that will adhere to our commitments to both safety and reliability.”

Limited service is being provided by fixed-route bus and Trinity Metro ENVOY staff are on-site to assist customers. Customers impacted should call Trinity Metro Customer Care phone lines at 817-215-8600. Staff is on-hand to provide up to date information and arrange transportation as needed.

We apologize for the inconvenience and will provide updates as they are available.

TEXRail sets ridership record in December

(FORT WORTH, TEXAS) Jan. 2, 2023 – TEXRail ridership set an all-time high for monthly rides in December 2022 with 61,689 passengers. That marks the highest number of ridership for revenue service since the commuter rail line opened in January 2019.

“Our ridership has continued to rebound from the impact of COVID, and we are so excited to see the TEXRail numbers soar as they did last month,” said President and CEO Richard Andreski.

“The surge in ridership could be attributed to a number of factors,” said Vice President of Rail Jon-Erik “AJ” Arjanen. “More people are traveling now, and TEXRail is an easy and reliable way to get to the airport. Plus, we see a lot of locals and tourists taking day trips to holiday events in Grapevine.”

TEXRail ridership to and from DFW Airport was 28% higher in December 2022 than in December 2021. When comparing the last quarter of the calendar years, total ridership increased 16% for October-December 2022 over the same period in 2021.

Trinity Metro opened long-term parking options at five of its stations in August, which has also resulted in higher ridership on TEXRail. The long-term parking was expanded to include additional spots to accommodate riders during travel over the Thanksgiving, Christmas and New Year holidays.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Trinity Metro launches new Southeast ZIPZONE

Trinity Metro’s successful on-demand rideshare service is expanding once again with the launch of the new Southeast ZIPZONE on June 1. This region will utilize one of the agency’s 14-passenger vehicles.

The vehicle will provide service in the new zone, which includes Tarrant County Resource Connection, Fort Worth VA Clinic, plus an array of shopping and dining options.

Southeast ZIPZONE will operate 7 a.m.-7 p.m. weekdays. To introduce the service, Trinity Metro will offer free rides on the new ZIPZONE through June 30.

TEXRail celebrates second female engineer

(FORT WORTH, TX – April 18, 2022) – Trinity Metro TEXRail is proud to announce the promotion of Brittany Cain, the second female engineer for the commuter rail line between Fort Worth and DFW Airport.

Cain began her transit career as a conductor on TEXRail in April 2019. When she started the job, she wasn’t thinking beyond her role as a conductor. As she gained experience working on TEXRail, she started thinking about advancing to engineer.

“It hit my radar the more I worked on the train,” she said. “I had been a conductor for more than two years and I wanted to challenge myself in a new role.”

“Diversity is essential to our culture and we’re celebrating this trend of promoting female engineers at TEXRail,” said Jon-Erik “AJ” Arjanen, vice president and chief operating officer for rail at Trinity Metro. “The rail industry, from an operations perspective, is largely male-dominated, so we’re extremely excited and proud of Brittany’s promotion.”

Doug Bourne, general manager with Herzog Transit Services, Inc., praised Cain for her accomplishment. “Brittany is a great asset to TEXRail, and her achievement will likely inspire other women to become railroad engineers.”

As part of her training to transition to the engineer position, Cain completed 40 hours of classroom training and 180 hours at the controls. Prior to working on TEXRail, she served in the United States Army for 12 years.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

Severe winter weather service changes

UPDATED 3 p.m. Friday, Feb. 19

Services changes for Feb. 20-22

Multiple Trinity Metro bus routes (see below) will be on modified schedules on Saturday, Feb. 20. Only the routes listed will be operating on Saturday.

On Sunday and Monday, bus service will resume normal operations.

Trinity Metro TEXRail will continue to operate an hourly schedule through Sunday, Feb. 21, and will return to a regular schedule on Monday, Feb. 22.

Trinity Railway Express (TRE) will resume regular schedules on Saturday, Feb. 20.

Trinity Metro ZIPZONE in operating on regular schedules in Alliance, Crowley, Mercantile and Near Southside.

Trinity Metro ACCESS paratransit services will operate for life-sustaining trips on Saturday, Feb. 20, and will resume regular operations on Sunday, Feb. 21.  

Customer Care representatives are available at 817.215.8600.

 


 

Bus Weather Detours for Saturday, Feb. 20

Route 1 – on regular schedule

Route 2 West

From Green Oaks Rd. – R- Plaza Parkway (make transfer behind Albertson)

Route 2 East

From Albertson’s R- Lands End, R-I30 Service Rd, L- Green Oaks, Regular Route

Route 3 (No Service to TCC South)

Inbound – From VA Clinic, R-Resource Dr, R-Circle Dr, R-Joe B Rushing, L-Campus, (skip CA Roberson/TCC), L-Riverside Dr, then regular route to Pine Street, (skip IM Terrell/13th/Stephenson), L- Lancaster, R-Jones

Outbound – From Calhoun, (skip 17th St/Stephenson/IM Terrell), L-Lancaster, Right – Pine, regular route to VA Clinic

Route 4

Regular Route (Use caution on Stalcup)

          Alt Route –Outbound RT on Andrew, LT on Elgin, RT on  Stalcup Reg. Route

          Alt Route –Inbound LT on Elgin, RT on Andrew, LT on Rosedale Reg. Route

Route 5

Outbound 5b – From JPS, Right – Allen, RT on Hemphill, RT on Rosedale, Right – Evans, Left – Berry, regular route to Campus Dr, (skip Joe B

Rushing/CA Roberson/TCC), Right- Oak Grove, follow Inbound 5a

Inbound 5b – From Evans Ave (skip Allen RR bridge), LT on Rosedale, LT on Hemphill, LT on Allen, LT on S Main, then regular route

Outbound 5a – From JPS(skip Allen RR bridge), Right – Allen, RT on Hemphill, RT on Rosedale, Right – Evans, then regular route to James Ave, LT on Felix (skip Southcrest/Townsend), then regular route to Campus (skip Joe B Rushing/CA Roberson/TCC), continue straight on Campus, follow Inbound 5b

Inbound 5a – From Oak Grove, Left- I-20 Westbound Service Rd to I-35 Northbound Service Rd, LT on Felix (skip Southcrest/Townsend), RT on James Ave, regular route to Evans Ave, LT on Rosedale, LT on Hemphill, LT on Allen, LT on S Main then regular route to Fort Worth Central Station.

Route 6/32

(No Service to Harris Hosp Loop., Vega Loop does not run on Saturday)

Southbound 32/Inbound 6 – From Camp Bowie, RT on Bryant Irvin (skip Littlepage/Manhattan), LT on Southwest Blvd Service Rd (skip southern portion of Bryant Irvin/John Ryan Dr), RT on Chisholm Trail Service Rd past I-20, enter Chisholm Trail, exit Oakmont, LT on Oakmont, then regular route to CENTRAL STATION

Outbound 6/Northbound 32 – From McCart (skip Westcreek/Southpark), RT on Sycamore School Rd, then regular route to Oakmont (skip John Ryan Dr/southern portion of Bryant Irvin), RT on Chisholm Trail Pkwy, Exit Overton Ridge Blvd, stay on Service Road past I-20, LT on Southwest Blvd Service Rd, RT on Bryant Irvin (skip Littlepage/Manhattan), LT on Milburn, regular route to Camp Bowie.

Route 7

Outbound – regular route to Blue Bonnet Circle (skip Biddison/Stadium/South Hills/ParkRidge, do not go into neighborhood), U-turn at

Blue Bonnet Circle

Inbound – From Blue Bonnet Circle follow regular route inbound.

Route 9

Inbound   – From Northbound Loop 820 Service Rd. Continue Past Ramey on I820 Service Rd. RT on Vel, RT on Carruthers, RT on Ramey, then regular route.

Inbound – regular route

Route 10

Outbound – From Belknap, LT on Henderson (skip Summit), RT on W 7th, then regular route.

Inbound – Regular Route from Sondra to W 7th, Left-Henderson (skip Summit), RT on Weatherford, then regular route.

Route 12

Oubound from Deen Rd., Right on Long Ave, Left on Sylvania, Right on Meacham Blvd, Then continue regular route.

Inbound from Meacham Blvd, Left on Sylvania, Right on Long Ave, Left on Deen Rd, then regular route.

Route 14

Outbound – Regular route from to NW 28th Street, RT Decatur (skip RR Bridge on 28th), LT on Long Ave, LT on N Main St, RT on NW 28th, then regular route to the North Transfer Center

Inbound – From the Stockyards Transfer Center, RT on NW 26th, LT on Main (skip RR bridge on 28th St), RT on Long Ave, RT on Decatur, then regular route to the Central Station.

Route 15

Outbound – Regular route from Stockyards Transfer Center, from N. Main, RT on NE 32nd St., LT on Calhoun, LT on Long Ave, Regular Route

Inbound – Regular Route.

Route 15 (If Main Street Bridge closed by police)

Inbound – From N Main, Right –   Northside Dr. to University, (If 7th Street Open) LT on 7th , RT  Houston then regular route. (if 7th street closed by police) Left- Lancaster,

LT on Jones, then regular route to Central Station.

Outbound – From, Throckmorton, LT on 7th,(7th street open) RT on University to North Side Dr., LT on N Main then regular route. (If

7th street closed by police) LT on Henderson, RT on  Lancaster, RT on University to North Side Dr, LT on N Main then Regular Route.

Route 20 (No Service to Boca Raton area.)

Northbound -From Handley Dr, Left – McClellan Ct (layover as necessary on McClellan), RT on Brentwood Stair, R-Handley

Southbound – Regular route

Route 21

Outbound – From Northbound Oakland, Veer RT on Ederville Rd (skip steep portions Brentwood Stair), RT on Brentwood Stair, LT on

Woodhaven, RT on Bridge St, LT on Country Club, RT on Boca Raton, LT on High Woods Trl, RT on Randol Mill, RT on Loop 820 Svc Rd, LT on John T White, RT on Eastchase,

Inbound – From Eastchase, RT on Anderson (skip Meadowbrook/Randol Mill), RT on  John T White Rd North, LT on John T White, RT on Loop 820 Svc Rd, LT on Randol Mill, LT on High Woods Trl, RT on Boca Raton, LT on Country Club, RT on Bridge St, LT on Woodhaven (skip steep portion of Bridge Street), RT on Brentwood Stair, LT on Ederville Rd, LT on Oakland, RT on Lancaster to the ETC.

Route 22

Outbound – Regular route (do not loop twice, instead layover by Walmart as necessary)

Inbound – From Eastchase, RT on Ederville Rd (skip steep portion of Brentwood Stair), then regular route from Cooks Lane

Route 24

Eastbound – From E Berry Street, Veer Right at E Berry Street South, LT on Mitchell Blvd , RT on Renaissance Dr

Westbound – From E Berry Street, LT on Mitchell Blvd, RT on E Berry Street South, LT on Berry Street

Route 25 – Regular route

Route 26 (All buses do the same, no clockwise or counterclockwise loops during icy weather)

Outbound – Begin eastbound on Plaza Parkway behind Albertsons, RT on Lands End, RT on I-30 Service Rd., LT on Green Oaks Rd (skip Calmont), RT on Camp Bowie (skip Renzel/Chapin/Cimarron), RT on Las Vegas Trl (skip Normandale), RT on  I-30 Service Rd, RT on Laredo, RT on Calmont.

Inbound – From Calmont/LasVegas, LT on Las Vegas (skip Normandale), LT on Hwy 80 (skip Renzel/Chapin/Cimarron), LT on Lackland Rd (skip Altamere), RT on Plaza Parkway (skip Ridgmar Mall, make transfers behind Albertsons)

Route 27 (No service to Littlepage)

Southbound – From Albertsons RT on Lands End, RT on I-30 Service Rd, LT on Green Oaks, LT on Calmont, RT on Bryant Irvin, then regular route to Horne, LT on Wellesley (skip Houghton), RT on Prevost, RT on Vickery, RT on Chariot, (skip Bryant Irvin/Manhattan/Littlepage), RT on Horne continue northbound

Northbound – Regular route to Bryant Irvin, LT on Camp Bowie, RT on Ridglea Ave, LT  on I-30 Service Rd, RT on Green Oaks, RT on Plaza Pkwy (skip Ridgmar Mall, make transfers behind Albertson’s).

Route 32 – See Route 6

Route 44 No Service To TCC Northwest College

Northbound from Azle Ave, Left on Titus, Left on NW26th, Left on McCandless St. Right on Azle then regular route.

Southbound from Circle Park St. Left on Central Ave, Left on N Main regular Route.

Southbound from N Main Left on Central, Right on Circle Park St then regular route

Route 45  No Service To TCC Northwest College

Northbound from Angle make U-Turn at Circle (Old Decatur/Angle) heading Southbound on Angle then regular route.

Route 46

Outbound – From Jacksboro Hwy (skip Old Mill Creek/Shady Oaks Manor/Quebec), LT on  Northwest Centre Dr, LT on SH-199/Loop 820

Access Rd (in front of Lowes), LT on Boat Club Rd, RT on Jacksboro Hwy to the Shell station

Inbound – From the Shell station on Jacksboro Hwy headed toward downtown, follow regular route.

Route 71 No Service to TCC South Campus

Outbound – Regular Route

Inbound – From- Forrest Hill , RT on Forrest Hill Cr. RT on Wichita, LT on

820 Service Rd, RT on CA Robinson, RT on Joe B Rushing, then regular route

Route 72

Outbound – From Hemphill, RT on Felix (skip Hemphill Bridge), LT on

James Ave, Veer RT onto Crowley Rd, LT on Edgecliff Rd, RT on Hemphill, then regular route

Inbound – From Altamesa, LT on Hemphill, LT on Edgecliff Rd (skip bridge on Hemphill), RT on Crowley Rd, Continue straight on James Ave, RT on Felix, LT on Hemphill, then regular route

Route 89 – on regular schedule

Route  90 – From Long Ave (Westbound) LT on N Main, RT on 28th to Ephriham, LT on Jacksboro Hwy., RT on Ohio Garden, RT on Quail Tr., RT on Shenna Blvd., RT on River Oaks, Continue East to Emphriham, LT on N Main, RT on Long, then continue on regular route

Route  91 – From Altamere (183) Right in first turn past Starbucks, RT on Hawks Creek Cir, RT on Hawks Creek Dr. LT on Altamere, then Regular Route.

Route DASH – on regular schedule

(If Montgomery is blocked at Camp Bowie due to ice – Right – Camp Bowie, regular route)

 

 

Rider information for Memorial Day

Rider information for Monday, May 25

• No Trinity Railway Express train service
• Trinity Metro bus and ACCESS paratransit services on Sunday and major holiday schedules
• Customer Care phone lines open 5 a.m.-5 p.m.
• Customer Care kiosk, ticket sales center and administrative offices will be closed.