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Category: News Release

ZIPZONE expands to serve TCU, Zoo, West 7th corridor

(FORT WORTH, TX – March 11, 2021) – Trinity Metro is expanding the Southside ZIPZONE to reach the TCU campus, the Fort Worth Zoo and the entertainment district along the West 7th corridor, including Crockett Row and Montgomery Plaza. The expansion goes into effect Sunday, March 14, which will provide a new way for spring breakers to visit the Fort Worth Zoo.

To give everyone the opportunity to explore the new service area, Trinity Metro is offering free rides on the Southside ZIPZONE March 14-31.

Formerly known as the Near Southside ZIPZONE, the service area will continue to include access to the hospitals and facilities within the Medical District and the many popular destinations along Magnolia Avenue, plus grocery stores and other services throughout the Southside.

About ZIPZONE

ZIPZONE is an on-demand rideshare program that provides a convenient public transportation option. Save time and money without worrying about where to park or when the meter will expire. Instead of searching for a parking spot, ZIPZONE riders enjoy the convenience of being dropped off near their destination.

Southside ZIPZONE riders may also connect to TEXRail and Trinity Railway Express at Fort Worth T&P Station or to bus routes 1, 2, 3, 4, 5a, 5b, 6, 7, 9, 10, 14, 24 and The Dash.

Hours of operation

Current schedule:

Daily: 6 a.m.-8 p.m.

Starting March 21:

Sunday-Wednesday: 6 a.m.-8 p.m.

Thursday-Saturday: 6 a.m.-midnight

Fares

Beginning April 1, the cost is $3 per passenger per ride or FREE with any multi-ride Trinity Metro Local Ticket.

New to ZIPZONE? Enter code FTWWEB to receive the first two rides free.

How to use ZIPZONE

  • Download the Trinity Metro ZIPZONE mobile app on your smartphone.
  • Add your payment method.
  • With the app, type in your destination and wait for your ZIPZONE-branded van to pick you up and zip you away.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

Trinity Metro offers free rides to Arlington for vaccines

UPDATED March 30, 2021 – The last day for Trinity Metro rides to Arlington for vaccines was Saturday, April 3.

(FORT WORTH, TX – March 5, 2021) – Trinity Metro will provide free rides to Arlington vaccination sites, beginning Monday, March 8. Service will run between Fort Worth Central Station and two locations: Globe Life Field and Esports Stadium Arlington. Passengers will need to show proof of appointment to the driver or conductor to obtain the free ride.

“We are pleased to be able to offer this additional option for residents to receive vaccines,” said President and CEO Bob Baulsir. “Tarrant County has been a great partner in the effort to provide free rides to vaccination sites.”

The hourly service route begins at Fort Worth Central Station (FWCS), where it connects with bus routes 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 46, 63X/64X, 65X, 66X,, 89, The Dash, and TEXRail and Trinity Railway Express. The route travels to the East Fort Worth Transfer Center (ETC), where it connects with Routes 21, 22, 25, and 89, then to the Esports Stadium and Globe Life Field.

Based on the venues operating 9 a.m. to 5 p.m., the first bus would depart at 7:35 a.m. from Fort Worth Central Station, arriving at ETC at 7:45 a.m. and at Esports at 8:15 a.m. The last bus would leave Esports at 5:20 p.m., arriving at ETC at 5:46 p.m. and FWCS at 5:56 p.m. The schedule is optimized to meet routes 21, 22 and 25 at ETC and minimize wait time. The schedule is subject to change, based on the vaccination site schedule that we receive each week.

The City of Arlington and the Arlington Fire Department are administering COVID-19 vaccines at Esports and the Emergency Management Agency (FEMA) is administering them at Globe Life Field.

In addition to the Arlington sites, Trinity Metro also serves vaccination sites at Tarrant County Resource Connection, which is served by bus routes 3 and 25; the Hurst Conference Center, which is served by a modified route 23; and the Bob Bolen Public Safety Complex (505 W Felix St, Fort Worth, TX 76115), which is served by route 5a.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

Mask order remains in effect for Trinity Metro

(FORT WORTH, TX – March 3, 2021) – To continue aligning with the federal mask mandate, Trinity Metro will maintain its policy on masks. All agency personnel and customers are required to wear a mask while on any of Trinity Metro’s service vehicles and when they are at any transit center.

“The health and safety of our customers and our employees are very important to us,” President and CEO Bob Baulsir said. “We will continue to comply with federal regulations to help keep everyone protected.”

On Tuesday, Texas Gov. Greg Abbott issued an executive order to lift the mask requirement across the state, effective March 10. Tarrant County Judge Glen Whitley announced yesterday that the county’s mask order was lifted immediately.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

Two ZIPZONE expansions

(FORT WORTH, TX – Feb. 26, 2021) – Beginning Monday, March 1, Trinity Metro is expanding the service area for the Mercantile ZIPZONE to include North Tarrant Parkway to the north and East Long Avenue to the south. The larger service area will provide easy access to popular destinations, including the Walmart Supercenter, Medical City Alliance and Meacham Airport.

On Sunday, Feb. 28, the Alliance ZIPZONE will expand to include Texas Motor Speedway, Kroger, two Walmart Supercenters, Tanger Outlets Fort Worth and Buc-ee’s.

About the Mercantile ZIPZONE

  • The ridesharing on-demand service operates 5:30 a.m.-9 p.m. weekdays.
  • With any local Trinity Metro ticket, the ZIPZONE ride is included. 
  • If using ZIPZONE alone, the Mercantile ZIPZONE service is $1 or $3 per passenger, depending on location.

How to ride ZIPZONE

  • Download the ZIPZONE app from the app store on a smartphone. Go to the Payment Methods page in the app menu and add payment information to get on the road.
  • Connecting routes in the Mercantile ZIPZONE are bus routes 11, 12, 16 and Trinity Metro TEXRail. When you arrive at your stop, use the ZIPZONE app to order a ride to your destination.
  • Haven’t tried ZIPZONE yet? Enter code FTWWEB to receive the first two rides for free.
  • For riders who do not show up OR cancel after requesting a ride via the app, an automatic charge of 50 percent will be assessed.

Using the Alliance ZIPZONE

  • Download the Lyft mobile app downloaded on a smartphone.
  • Ride the bus and keep track of your paper pass, ID badge and/or your fare activated in the GoPass app.
  • Connecting routes in the Alliance ZIPZONE are bus routes 16 and 63/64.
  • When you get off at your stop within the Alliance ZIPZONE boundaries, use the Lyft app for a ride to your employer.
  • Use Promotional code “ALLIANCEZONE“.
  • Then look for your Lyft driver and ZIP to work.
  • This ZIPZONE operates 4:30 a.m.-7:30 p.m. weekdays and 5:30-7:30 a.m. and 4-7:30 p.m. weekends.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

Free rides to COVID-19 vaccination sites

UPDATED April 9, 2021

Beginning Monday, April 12, four additional JPS sites, which are accessible by Trinity Metro routes, will be added for vaccinations.

JPS STOP SIX CLINIC

3301 Stalcup; Fort Worth, TX 76119

Route 4

JPS FAMILY HEALTH CENTER

1500 South Main Street, 4th Floor; Fort Worth, TX 76104

Routes 4 and 5a&b; ZIPZONE

JPS VIOLA PITTS/COMO CLINIC

4701 Bryant Irvin Rd. North; Fort Worth, TX 76107

Routes 27 and 32
 

JPS DIAMOND HILL

3308 Deen Road; Fort Worth, TX 76106

Routes 12 and 91

(FORT WORTH, TX – Feb. 10, 2021) – Trinity Metro and Tarrant County are teaming up to provide free rides to customers who are traveling to COVID-19 vaccination sites, beginning Monday, Feb. 15.

The Tarrant County Commissioners Court approved an agreement to pay up to $50,000 to support the complimentary rides.

“This partnership with Trinity Metro will make it easier for folks to get the vaccine,” said Tarrant County Judge Glen Whitley. “Our agreement includes trips on all Trinity Metro services, including those operated by Catholic Charities.”

“We are excited to partner with Tarrant County on this important initiative,” said Trinity Metro President and CEO Bob Baulsir. “We want to do everything we can to provide access for anyone who wants to receive a vaccine.”

The current vaccination sites are the Tarrant County Resource Connection, which is served by bus routes 3 and 25; the Hurst Conference Center, which is served by a modified route 23; and the Bob Bolen Public Safety Complex (505 W Felix St, Fort Worth, TX 76115), which is served by route 5a.

Customers may also use ACCESS paratransit to these sites or connect to these bus routes by riding another bus route, TEXRail, Trinity Railway Express (west zone only) or ZIPZONE.   

To obtain a free ride, passengers will need to show the operator or train conductor the appointment text or email from Tarrant County Public Health.

As part of this agreement, riders can also ride for free to vaccination appointments on Tarrant County Transportation Services (TCTS) and Northeast Transportation Services (NETS), both operated by Catholic Charities Fort Worth.

 

 

 

 

 

Federal face mask order enforced

Trinity Metro enforces federal face mask order

Trinity Metro’s long-held policy requiring riders to wear face coverings when riding in its vehicles and when within its facilities now has federal support due to the new executive order signed by President Biden requiring mask-wearing on public transportation.

The CDC issued this order late on Jan. 29, 2021, requiring the public to wear face masks while riding public transportation and while in transportation hubs and facilities. The order defines a mask as material covering the wearer’s nose and mouth and excludes face shields.

The CDC mask order went into effect at 11:59 p.m. on Feb. 1. Mask-wearing is one of several proven, science-based measures that can reduce the spread and transmission of COVID-19. Wearing face masks on public transit is a lifesaving measure that Trinity Metro wholeheartedly supports, and this guidance reflects the shared responsibility of transit systems and riders to take appropriate actions to get through this pandemic.

All persons on board Trinity Metro vehicles are required to wear a mask for their travel duration.

Trinity Metro operators will now:

  • Continue to encourage all riders to wear a face covering;
  • Instruct persons that federal law requires wearing a mask on the vehicle and failure to comply constitutes a violation of federal law;
  • Monitor persons onboard the vehicle for anyone who is not wearing a mask and seek compliance from such persons; and
  • At the earliest opportunity, contact a Trinity Metro supervisor or security officer to address the customer.

Similarly, at facilities and within transit stations and hubs, Trinity Metro personnel will:

  • Continue to encourage all visitors to wear a face covering;
  • Instruct persons that federal law requires wearing a mask in the transportation hub and failure to comply constitutes a violation of federal law;
  • Monitor persons on the premises of Trinity Metro’s facilities and vehicles. Anyone who is not wearing a mask will be asked to put one on or exit the transit agency’s property;
  • At the earliest opportunity, contact a Trinity Metro supervisor or security officer to address the customer. 

Trinity Metro strongly supports and will enforce the new CDC guidance requiring mask-wearing on public transportation. The agency remains committed to delivering its riders safely to their destination.

Bus bridge planned for TRE on Feb. 6

Medical/Market Center construction will impact Trinity Railway Express (TRE) passengers on Saturday, Feb. 6.

DART shuttle buses will replace TRE trains between Downtown Irving/Heritage Crossing, Medical/Market Center, Victory and EBJ/Union stations on Saturday, February 6, 2021.

TRE is making track improvements in the area, and TxDOT is widening Medical District Drive from four to six lanes.

MEDICAL/MARKET CENTER STATION PASSENGERS:

Please be advised that the platform and crosswalk will not be accessible to passengers. Look for the DART bus shuttle at the red “Rail Disruption” sign to continue your trip. A temporary stop will be placed opposite this stop for westbound passengers. Medical District Drive will be closed to vehicular and pedestrian traffic this day.

Passengers should allow for additional time beyond their normal commute if utilizing these stations. Please arrive at the affected stations 25-30 minutes prior to the scheduled departure times to board buses that will take passengers between stations.

For additional information, visit TrinityRailwayExpress.org.

 

 

 

 

 

How to register for COVID-19 vaccine

Vaccinations are available for frontline healthcare workers, people 65 and older, and those with underlying medical conditions. Learn more about how to register for an appointment. 

Streamlined fare options

(FORT WORTH, TX – Jan. 11, 2021) – Trinity Metro has implemented two new fare options to make it easier to ride ZIPZONE, the agency’s on-demand rideshare service.

As of Sunday, ZIPZONE fares are included in the local daily, weekly, monthly and annual tickets. Anyone who has purchased one of these tickets can ride ZIPZONE for free, including transfers to and from Trinity Metro bus routes, TEXRail and Trinity Railway Express in Tarrant County. This offer does not apply to regional tickets.

Passengers can take advantage of this offer on ZIPZONE services in Near Southside, Mercantile and Crowley.

Another new option for ZIPZONE riders is the “plus 1” concept that allows a ZIPZONE rider to bring along a friend for $1.50 each way. This fare structure only applies to ZIPZONE services.

In addition, minor service modifications have been made to Route 7 University, Route 30 CentrePort Circulator and Route 111 Bell.

About Trinity Metro

Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, annually providing 8 million passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.

 

 

 

In Memory of Dennis Dunkins

With great sadness, Trinity Metro delivers the heartbreaking news of the death of our former Board Member, community leader and friend, Dr. Dennis Dunkins. On behalf of all of Trinity Metro, we send our most heartfelt condolences and sympathy to his family.

Dr. Dunkins served on the Trinity Metro Board of Directors for many years representing city council district 5. He was appointed on Feb. 6, 2013 and remained on the board through September 2020. His service to Trinity Metro included participation on the Commuter Rail Committee from 2014-2020 during which he led the committee as the chairman in 2017. He was also the Board of Directors Secretary from 2017-2019, served as the ACCESS Committee Chair and had been active on the Scholarship Committee, TRE Advisory Committee, Rail Working Group, and the Planning, Operations and Marketing Committee.

Dr. Dunkins will be deeply missed. During his time on the Board, Trinity Metro saw tremendous growth and change including a major commuter rail project with the construction and opening of TEXRail in January 2019. He was instrumental in the development of fixed bus route 28/Mansfield Hwy and he proudly promoted Trinity Railway Express (TRE). His love for transit was contagious and he was passionate about the quality of Trinity Metro’s services, continually advocating for positive customer experiences. He loved riding trains, particularly TRE and truly did use public transportation in his day-to-day life. He always had a smile for everyone and was highly regarded by those who had the opportunity to meet him.

This is truly a great loss to Trinity Metro and the surrounding community as a whole. He will be profoundly missed by everyone whose lives he touched.