(FORT WORTH, TX – Sept. 19, 2022) – To better serve its customers, Trinity Metro is extending the hours of the kiosk at Fort Worth Central Station, beginning Oct. 1. In addition, the Lost & Found services will relocate to the kiosk to make it simpler for customers to retrieve lost items.
“This is a win-win for customers,” said Detra Whitmore, vice president of customer experience. “We are extending the kiosk hours and providing service seven days a week. Plus, having Lost & Found at the same location is an added convenience for everyone.”
6 a.m.-7:30 p.m. Monday-Friday
9 a.m.-6 p.m. Saturday-Sunday
Lost & Found Hours
8 a.m.-5 p.m. Monday-Friday
10 a.m.-5 p.m. Saturday-Sunday
If you lost an item, please wait 24 hours before checking with Lost & Found. This will allow time for the customer care team to receive it and log in the item. After that timeframe, you can stop by the kiosk or call customer care at 817-215-8600 with questions.
About Trinity Metro
Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region, providing passenger trips on buses, TEXRail, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs between downtown Fort Worth and Dallas Fort Worth International Airport’s Terminal B.
TEXRail service will be modified on Tuesday, Sept. 20, while crews replace a grade crossing at Pleasant Run Road in Colleyville to create a more level crossing for motorists. Work will begin at 3 a.m. During that time, a bus bridge will operate between Grapevine/Main Street Station and North Richland Hills/Smithfield Station.
Trains will run every 30 minutes for the duration of the disruption. Passengers should not experience any significant delays.
The first two trains of the day, which depart from North Side Station at 3:20 a.m. and from Mercantile Center Station at 3:31 a.m., will be canceled.
Trinity Metro will operate on a modified schedule on Labor Day, which falls on Monday, Sept. 5. Some services will run on regular schedules while others will be adjusted. Customer care representatives are available at 817-215-8600 to assist customers.
Start your year off right by applying for a new job! Trinity Metro is hiring bus operators – and providing the training. With great benefits and pay, this job could be just what you need in 2022.
To learn more about the job requirements and to apply, go to the careers page.
Due to annual track and vegetation maintenance within the Right of Way and to maintain a state of good repair, TEXRail will experience a temporary service suspension on Tuesday, Feb. 15, 2022. The last eastbound train on Feb. 15 (TEXRail #182) will depart Fort Worth T&P Station at 1:43 a.m. The last westbound train on Feb. 15 (TEXRail #181) will depart DFW Airport Terminal B Station at 2:10 a.m. There will be NO service for the balance of the day on Tuesday, Feb. 15.
Trains will resume their schedules with the first westbound train departing North Side Station at 3:20 a.m. and the first eastbound train departing Mercantile Center Station at 3:31 a.m. on Wednesday, Feb. 16, 2022.
If you have no other means of transportation to essential employment during this scheduled outage, please call Customer Care at 817-215-8600 by 5 p.m. on Friday, Feb. 11. Representatives will be available to help with travel arrangements.